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Medica CallLink® Nurse Line
Medica Choices for LifeSM


Talk to an experienced registered nurse in English or Spanish. General health information, advice on appropriate care, help with self-care and help in locating a doctor is available.

  • 1-800-962-9497
  • TTY callers, call the National Relay Center at 1-800-855-2880 and ask for 1-800-962-9497
Medica CallLink nurse line is available 24 hours a day, 365 days a year. Learn more in the Medica CallLink Nurse Line brochure.

How does Medica CallLink nurse line work?
Call the toll-free number below to speak with an experienced registered nurse. You can ask health questions, learn self-care tips or get information that can help you choose appropriate care for your situation.

Can you help me find a physician?
Referral specialists are available to help you find a physician, or, if necessary, an urgent care facility, in Medica's provider network. The specialist will help you find up to three providers who match the search criteria you specify. These providers are selected on a rotating basis, and the service is free both to providers and callers.

What other options are available?
Go live online with Live Nurse Chat.

The audio Health Information Library allows you to listen to recorded health and well-being messages. Simply call the same number. Topics range from Aging Well to Women's Health, with approximately 1,100 different messages to choose from.

Is there a Web site?
Yes: HealthForums.com provides health and well-being news, resources such as interactive health tools, discussion groups, and live events, as well as fitness and other health information.

The information offered by this service is not intended to be a substitute for professional medical advice. Always seek the advice of your physician or other qualified health providers with questions you may have regarding a medical condition. No part of this service is intended to provide a medical diagnosis or treatment. The information that will be provided to you will be prepared by Optum® and, as a result, Medica takes no responsibility for the content of the information. Optum® is a registered mark of UnitedHealth Group.