| Type of member |
Contact Information |
Hours |
Member Through Work
- Medica Choice®
- Medica Elect®
- Medica EssentialSM
- Medica FocusSM
- Passport from MedicaSM
- Patient Choice InsightsSM by Medica
|
Call the number on the back of your ID card or call 952-945-8000 or 1-800-952-3455.
Hearing impaired members: Call the National Relay Center at 1-800-855-2880 and ask for the number above.
E-mail: www.medica.com/contactmedica |
Monday-Friday:
7 a.m.-6 p.m. Central Time
Note: Closed Wednesday
8 a.m.-9 a.m. |
Individual and Family
- Medica SoloSM
- Medica Direct HSASM
- Medica EncoreSM
- Medica Direct ValueSM
- Medica Direct Short-TermSM
- Medica Direct DentalSM
|
Call the number on the back of your ID card or 952-992-1805 or 1-866-894-8051.
Hearing impaired members: Call the National Relay Center at 1-800-855-2880 and ask for the number above.
E-mail: www.medica.com/contactmedica |
Monday-Friday:
8 a.m.-6 p.m. Central Time
Note:
Closed Friday
8 a.m.-9 a.m.
Access to a representative is limited on weekends and holidays |
Medicare
- Medica Prime Solution®
- Medica Advantage SolutionSM
- Medica Complete Solution®
- Medica AccessAbility Solution®
- Medica DUAL Solution®
- Medica Select SolutionSM
- Retiree Group Coverage
|
Call the number on the back of your ID card or 952-992-2300 or 1-800-234-8755.
Hearing impaired members: Call the National Relay Center at 1-800-855-2880 and ask for the number above.
E-mail: www.medica.com/contactmedica |
7 days a week,
8 a.m.-8 p.m. Central Time
Note: Access to a representative is limited on weekends and holidays |
Minnesota Health Care Programs
- MinnesotaCare
- Choice Care
- Minnesota Health Care Programs (MA and GAMC)
|
Call the number on the back of your ID card or 952-992-2322 or 1-800-373-8335.
TTY: 952-992-2357 or 1-800-234-8819 |
Monday-Thursday:
8 a.m.-5 p.m. Central Time Friday:
9 a.m.-5 p.m. Central Time |
| MCHA |
Without Medicare:
Call the number on the back of your ID card or 1-866-894-8053.
Hearing impaired members: Call the National Relay Center at 1-800-855-2880 and ask for the number above. |
Monday-Friday:
7 a.m.-6 p.m. Central Time Note:
Closed Wednesday
8 a.m.-9 a.m. Central Time |
|
With Medicare:
Call the number on the back of your ID card or 952-992-2443 or 1-800-325-3540.
Hearing impaired members: Call the National Relay Center at 1-800-855-2880 and ask for the number above. |
Monday-Friday:
8 a.m.-5 p.m. Central Time |