Contact Medica

General Information: 952-992-2900

Mailing Address:
Medica
P.O. Box 9310
Minneapolis, MN 55440-9310

Street Address:
401 Carlson Parkway
Minnetonka, MN 55305
Directions to Medica

General Customer Service:
Monday/Tuesday/Thursday/Friday: 7 a.m. - 6 p.m.
Wednesday: 7 a.m.-6 p.m. (closed 8 - 9 a.m.)

952-945-8000 or 1-800-952-3455
TTY: 952-992-3190 or 1-800-841-6753

Or call Customer Service at the number on the back of your ID card.

Medica CallLink Nurse Line:
1-800-962-9497

MCHA Customer Service for Non-Medicare Deductible Plans:
Monday/Tuesday/Thursday/Friday: 7 a.m. - 6 p.m.
Wednesday: 7 a.m.-6 p.m. (closed 8 - 9 a.m.)

1-866-894-8053
TTY 952-992-3190 or 1-800-841-6753

MCHA Customer Service for Medicare Plans:
8 a.m. - 8 p.m. CST, 7 days a week

952-992-2443 or 1-800-325-3540
 TTY: 952-992-3650 or 1-800-234-8819

Medicare Plans
8 a.m. - 8 p.m. CST, 7 days a week

952-992-2345 or 1-800-906-5432
TTY: 952-992-3650 or 1-800-234-8819

E-mail: centerforhealthyaging@medica.com

MinnesotaCare Service, Choice Care Service, Minnesota Health Care Programs (MA and GAMC)
Monday - Thursday from 8 a.m. - 5 p.m., Friday 9 a.m. - 5 p.m.

952-992-2322 or 1-800-373-8335
TTY: 952-992-2357 or 1-800-234-8819

E-Mail
Members can contact us at www.medica.com/contactmedica to ask about medical and prescription benefits, claims, and health care resources for members. We'll respond to your question within one working day.


PROVIDERS

Provider Service:
Monday - Thursday from 8:30 a.m. - 5 p.m.
Friday from 9 a.m. - 5 p.m.

1-800-458-5512