Contact Medica
For more specific contact information select the appropriate link below:
Members | Type of member | Contact Information | Hours |
|---|
Member Through Work
- Medica Choice®
- Medica Choice Passport®
- Medica Elect®
- Medica EssentialSM
- Medica Focus®
- Patient Choice InsightsSM by Medica
| Call the number on the back of your ID card or call 952-945-8000 or 1-800-952-3455. My Plan by Medica members: Go to www.medica.com/myplanbymedica. Hearing impaired members: Call the National Relay Center at 1-800-855-2880 and ask for the number above. Email: www.medica.com/contactmedica | Monday-Friday:
8 a.m.-6 p.m. Central Time Note: Closed Wednesday
8 a.m.-9 a.m. |
Individual and Family
- Medica SoloSM
- Medica Direct HSASM
- Medica EncoreSM
- Medica Direct ValueSM
- Medica Direct Short-TermSM
- Medica Direct DentalSM
| Call the number on the back of your ID card or 952-992-1805 or 1-866-894-8051. Hearing impaired members: Call the National Relay Center at 1-800-855-2880 and ask for the number above. Email: www.medica.com/contactmedica | Monday-Friday:
8 a.m.-6 p.m. Central Time Note:
Closed Friday
8 a.m.-9 a.m. Access to a representative is limited on weekends and holidays |
Medicare
- Medica Prime Solution®
- Medica Advantage SolutionSM
- Medica Complete Solution®
- Medica AccessAbility Solution®
- Medica DUAL Solution®
- Medica Select SolutionSM
- Retiree Group Coverage
| Call the number on the back of your ID card or 952-992-2300 or 1-800-234-8755. Hearing impaired members: Call the National Relay Center at 1-800-855-2880 and ask for the number above. Email: www.medica.com/contactmedica | 7 days a week,
8 a.m.-8 p.m. Central Time Note: Access to a representative is limited on weekends and holidays |
Minnesota Health Care Programs
- MinnesotaCare
- Choice Care
- Minnesota Health Care Programs (MA and GAMC)
| Call the number on the back of your ID card or 952-992-2322 or 1-800-373-8335. Hearing impaired members: Call the National Relay Center at 1-800-855-2880 and ask for the number above. | Monday-Thursday:
8 a.m.-5 p.m. Central Time Friday:
9 a.m.-5 p.m. Central Time |
MCHA | Without Medicare:
Call the number on the back of your ID card or 1-866-894-8053. Hearing impaired members: Call the National Relay Center at 1-800-855-2880 and ask for the number above. | Monday-Friday:
8 a.m.-6 p.m. Central Time Note:
Closed Wednesday
8 a.m.-9 a.m. Central Time |
With Medicare:
Call the number on the back of your ID card or 952-992-2443 or 1-800-325-3540. Hearing impaired members: Call the National Relay Center at 1-800-855-2880 and ask for the number above. | Monday-Friday:
8 a.m.-5 p.m. Central Time |