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Nurse Line

When you or a family member gets sick in the middle of the night or on the weekend, it can be hard to know what to do. For reliable health information at any time, call the Medica CallLink® Nurse Line.

You'll talk with a registered nurse who'll provide compassionate and professional health advice and answers to your questions. CallLink is available at no cost to you.

How CallLink Nurse Line Can Help

When you need help making smart decisions about your health, call our toll-free number to speak with an experienced registered nurse.

A CallLink nurse can:

  • Discuss symptoms
  • Answer health and medication questions
  • Offer self-care tips
  • Explain treatment options, including when to go to the doctor or emergency room
  • Help you find a physician, hospital or other facility in your plan's network

Health and Wellness Topics

You can also call the nurse line to access an audio library with more than 1,100 messages on a variety of health and wellness topics.

Woman talking on phone while her husband sleeps

Call Today

Medica CallLink Nurse Line nurses are available 24 hours a day, seven days a week.


The information offered by this service is not intended to be a substitute for professional medical advice. Always seek the advice of your physician or other qualified health providers with questions you may have regarding a medical condition. No part of this service is intended to provide a medical diagnosis or treatment. The information that will be provided to you will be prepared by Optum® and, as a result, Medica takes no responsibility for the content of the information. Optum is a registered mark of UnitedHealth Group.

Medica CallLink® nurse line is not available with all Medica plans. Check with your employer or contact Customer Service at the number on the back of your ID card or online to see if your plan includes the program.

Date: 4/26/2018 7:36:29 PM Version: 4.0.30319.42000 Machine Name: PWIVE-CMSWEB01