Note: documents in Portable Document Format (PDF) require Adobe Acrobat Reader 5.0 or higher to view, download Adobe Acrobat Reader.

Note: documents in Word format (DOC) require Microsoft Viewer, download word.

Note: documents in Excel format (XLS) require Microsoft Viewer, download excel.

Note: documents in Powerpoint format (PPT) require Microsoft Viewer, download powerpoint.

Note: documents in Quicktime Movie format [MOV] require Apple Quicktime, download quicktime.

About Us

« Return to previous page

About Us

Medica refers to a group of companies held by a non-profit, tax exempt holding company called Medica Holding Company. Its family of businesses include Medica Health Plans, Medica Health Plans of Wisconsin, Medica Insurance Company, Medica Self-Insured and Medica Health Management, LLC, as well as the Medica Foundation and the Medica Research Institute.

Medica is accredited by the National Committee for Quality Assurance (NCQA®) for its Minnesota Medicaid HMO plans and commercial health plans in Minnesota and North Dakota.

Contact Us

Contact us online »

Contact us via phone: 952-945-8000 or 1-800-952-3455

Our Offices

Headquarters
401 Carlson Parkway
Minnetonka, MN 55305
952-992-2900
Directions

Fulfillment Center
141 Cheshire Lane
Plymouth, MN 55441
952-992-8757
Directions
 
Regional Offices
Duluth
130 W. Superior St.
Duluth, MN 55802
218-733-1150
Directions
 
Fargo
1711 Gold Drive South, Suite 210
Fargo, ND 58103
701-293-4700
Directions
 
Omaha Retail Office
331 Village Pointe Plaza #304
Omaha, NE 68118
800-918-6892
Directions
 
St. Cloud / Waite Park
818 2nd Street South, Suite 160
Waite Park, MN 56387
320-656-3940
Directions

Our Company

Mission

Our mission is to meet our customers' needs for health plan products and services. In doing so, we work with members and providers to make health care accessible, affordable and a means by which our members improve their health.

Vision

To become the community's health plan of choice, trusted for our integrity, respected for our service and admired for our commitment to innovation and efficiency. 

Values

  • Customers Focus
    Our work must be done with all of our customers in mind. We are dedicated to providing our customers better value and service than our competitors.
  • Excellence
    To achieve customer satisfaction, we must strive for excellence in everything we do, in our products, our services, our human relations, our competitiveness, our timeliness and in our execution of large and small tasks.
  • Stewardship 
    The premiums and fees we are paid is our customers’ money. We must be prudent in its use. We are accountable to our customers, stakeholders and one another for the wise and effective use of all of our resources.
  • Integrity
    The conduct of our company and our employees must be pursued in a manner that is socially responsible, fosters trust and commands respect for its integrity.
  • Diversity
    Our people are our greatest asset. We are committed to a workforce that reflects the strength and character of the customers and communities we serve. We promote a spirit of openness, discovery and learning in order to live our mission and achieve our vision.

History

Medica was founded by physicians in 1975 as Physicians Health Plan. It was the first open-access health plan in the state. In 1991, PHP merged with Share to become Medica. And in 1994, Medica merged with HealthSpan to form Allina Health System, an integrated organization offering both health care coverage and medical services. Medica became an independent health plan in 2001.

Membership

Medica provides health coverage to about 1.7 million members. Its coverage is available to individuals in Iowa, Kansas, Minnesota, Nebraska and North Dakota, and to employers, third-party administrators and government programs in Minnesota and select counties in Wisconsin, North Dakota and South Dakota.

Provider Network

Medica’s broad regional networks include more than 96 percent of the providers and 100 percent of the hospitals in our service area. Medica also offers health plans with coverage that features access to a broad national network across the United States.

Financials

In 2014, Medica generated $3.5 billion in revenue. Nearly 84.4% of fully insured premium revenue was used to pay health care expenses.

Health Improvement

Medica offers an integrated approach for employers and members to improve health and manage the costs of care.  Health improvement programs provide personalized solutions that focus on the whole person, and include a comprehensive range of support from healthy lifestyles to chronic disease and complex care management. 

Number of Medica Employees

1,250

Community Involvement

Medica Foundation

Medica employees raised more than $500,000 to support local charities, social services and various health initiatives in the community in 2013. The Medica Foundation provides funding to community-based initiatives and programs that support the needs of our customers and the greater community by improving their health and removing barriers to health care services.

In 2013, the Medica Foundation provided $1.4 million in grants to community-based and statewide projects with emphases on Alzheimer’s Disease, behavioral health, early childhood health, generally health improvement and healthy lifestyles for people with disabilities.

More information about the Medica Foundation and its work in the community, as well as its annual reports, are available on the foundation's website. 

Learn more about the Medica Foundation » 



Medica Research Institute

The Medica Research Institute’s mission is to conduct research that generates valid and meaningful evidence-based information for timely translation into activities that promote health and improve lives. The research agenda for the Institute aims to further the current knowledge base in these three areas that collectively advance the health of our Nation.

  • Health Care User Engagement
  • Health Care Delivery
  • Healthy Communities

Learn more about the Medica Research Institute »



Community Projects

Medica also partners with several community projects designed to improve the health of all Minnesotans. These include:

Date: 12/3/2016 12:47:29 AM Version: 4.0.30319.34209 Machine Name: PWIVE-CMSWEB01