My club is closed or I can’t meet the visit requirements.
If your club is closed, you will need to work with your health club. Most fitness centers in the Fit Choices by MedicaSM network have closed and some are suspending memberships in the wake of COVID-19. Health club policies vary, so check with them directly for more information.
If your club is open, you must meet the visit requirement to receive your monthly reimbursement. We are not reimbursing members who do not meet the visit requirement. You may see relief from your health club monthly charges due to closings. Contact your health club for more information.
Are online or at-home workout options eligible for reimbursement?
Some facilities may offer their members online or at-home workout options. Beginning Dec. 1, 2020 through the end of 2021, live online workouts completed through a participating gym or health club will count toward the monthly visit requirement and reimbursement. Only live instructor-led and Zoom classes are eligible. The instructor will take attendance at the beginning and end of class and monitor participation. Members will be required to have their camera on throughout the entire class. Contact your club to learn if they are offering live online workout options.