- See all your benefits
- Find a provider in your network
- Download your ID card
- Get quick answers about your coverage and more
Keep yourself in the best possible health with access to medications from a wide range of pharmacies. See your pharmacy benefits.
Durable medical equipment
Make sure you’re set up for better health. Search for a supplier to meet your needs.
- Urgent Care locations, open seven days a week with late hours. Check wait times.
- SmartCare℠, get convenient and affordable care on your terms — at the clinic, on your phone, or online.
- PerfectServe, a text messaging service that guides you through your appointment from start to finish.
Sign in to your account
You’ll find everything you need online.
Access to primary care providers
In Minnesota, we’re required to ensure you have access to primary care providers within 30 miles or minutes of your home, and access to specialists within 60 miles or minutes. Given the availability of providers in certain areas, that’s not always possible. If so, we’ll apply for a Network Adequacy Waiver from the Minnesota Department of Health.
About hospital access
The network includes Park Nicollet Methodist Hospital and St. Francis Regional Medical Center. Park Nicollet also has relationships with Abbott Northwestern Hospital and Children's Hospital — Minneapolis, as well as Fairview Ridges Hospital and Maple Grove Hospital (both for pediatric and obstetric/gynecology services only). To receive in-network benefits at one of these hospitals, a Park Nicollet First network provider must specifically direct you to receive care at that hospital.
One unique feature of an ACO plan is how we work with your provider to coordinate your health care. By sharing member information with each other, Medica and your ACO can help you get the care you need and deliver programs and services to help you get and stay healthy. If you or your dependents don’t want us and the ACO to share your information with each other, complete the opt-out form or call Customer Service at 855-727-5178. Please note: You’ll still get communications about your care management directly from us and your ACO providers.
How to get the care you need
Not sure what kind of plan you have? Check the back of your Medica ID card. A self-insured plan will state: This plan is administered by Medica Self-Insured. If you don't see this note, you have a fully insured plan.
Monday to Friday, 7 a.m. to 8 p.m. CT
Closed Thursday, 8 a.m. to 9 a.m. CT
Saturday, 9 a.m. to 3 p.m. CT