My Prescriptions

Step 1: Check the specialty drug list, which shows all of the medications Medica considers specialty drugs.

Step 2: Your plan may not cover all of the drugs on the specialty drug list. To find out about your coverage for a specialty drug, please call Medica Member Services.

Step 3: Once you've verified your coverage, fill your prescription through Accredo Specialty Pharmacy.*

• First time filling a prescription – Call Accredo to set up an account. Have your Medica identification (ID) card ready when you call.
• Refilling an active prescription – Create an account on the Accredo Patient Portal to manage refills.

Accredo Specialty Pharmacy Customer Service

Toll-free: 1-866-544-6817 (TTY: 711)

7 a.m. – 10 p.m. Central, Monday through Friday
7 a.m. – 4 p.m. Central, Saturday

* There are a small number of drugs not available through Accredo Specialty Pharmacy. These drugs may be considered limited distribution by the manufacturer and must be obtained through a different specialty pharmacy. These drugs have a “*” next to them in Medica’s specialty drug list.

Your provider typically knows where to send prescriptions for limited distribution drugs, but if you have any questions, contact Accredo Specialty Pharmacy.

If you fill your specialty drug prescription through a vendor other than Accredo Specialty Pharmacy*, your drug will not be covered and you will be responsible for the entire cost.