Our secure site, mymedica.com, allows you to monitor all your claims in one place. Log in to:
- Order replacement ID cards
- Track your claims
Log in to view your claims.
-
Frequently Asked Questions
How are my claims processed?When you receive care, your provider will submit claims for you. If you owe a copay or coinsurance, you will pay those amounts to your provider. We strive to ensure that your claims are processed correctly within 30 days.
-
What do I do if I have a question about my claim?
If you have any questions about your claims, we can help. Just call our Health Plan Specialists at the number in the footer of this page or contact your Care Coordinator. We'll check the status of a claim, explain your benefits or answer any questions you have about your Medica coverage.
Contact Us
8 a.m. – 9 p.m. daily
Access to a representatives may be limited at times.
Mailing address:
Medica
P.O. Box 9310
Minneapolis, MN 55440
About Your Coverage
Resources
Medica DUAL Solution is a health plan that contracts with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees. Enrollment in Medica DUAL Solution depends on contract renewal.
American Indians can continue to use tribal and Indian Health Services (IHS) clinics. We will not require prior approval or impose any conditions for you to get services at these clinics. For elders age 65 years and older this includes Elderly Waiver (EW) services accessed through the tribe. If a doctor or other provider in a tribal or IHS clinic refers you to a provider in our network, we will not require you to see your primary care provider prior to the referral.
Last Updated: May 2022
H2458_56252 Approved