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Back to Medica DUAL Solution (MSHO)

My claims

For Medica DUAL Solution ® (HMO D-SNP) (MSHO)

Sign in to view your claims.

Our secure site, MyMedica.com, allows you to monitor all your claims in one place. Sign in to:

  • Order replacement Identification (ID) cards
  • Track your claims
Sign in to MyMedica.com
Don't have a MyMedica.com login? Register here

Frequently asked questions

  • When you receive care, your provider will submit claims for you. If you owe a copay or coinsurance, you'll pay those amounts to your provider. We strive to ensure that your claims are processed correctly within 30 days.

  • If you have any questions about your claims, we can help. Call Member Services or your Care Coordinator. We'll check the status of a claim, explain your benefits, or answer any questions you have about your Medica coverage.

Contact us

1-888-347-3630 (toll-free) (TTY: 711)

8 a.m. – 9 p.m. CT, daily


Mailing address:

Medica
Route CP540
P.O. Box 9310
Minneapolis, MN 55440

About your coverage

Resources

Medica DUAL Solution® is an HMO D-SNP that contracts with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees. Enrollment in Medica DUAL Solution depends on contract renewal.

American Indians can continue to use tribal and Indian Health Services (IHS) clinics. We will not require prior approval or impose any conditions for you to get services at these clinics. For elders age 65 years and older this includes Elderly Waiver (EW) services accessed through the tribe. If a doctor or other provider in a tribal or IHS clinic refers you to a provider in our network, we will not require you to see your primary care provider prior to the referral.

Last updated: December 2023
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