We use cookies to ensure you get the best experience on our website. Cookie Policy 

Wellness Programs

For Medica DUAL Solution® Members

247 NurseLine.svg

Nurse Line

You have access to a registered nurse 24/7 by phone. Get guidance on appropriate treatment options and support for non-urgent illnesses. Nurses can also provide simple, self-care tips for non-urgent concerns.

This service is available from NurseLine™ by HealthAdvocate℠ at no cost to you.


1-866-715-0915 (TTY:711)


Visit Health Advocate


Over-the-Counter Items

Over-the-Counter Allowance


You get an allowance of up to $300 every three months (up to $1,200 per year) for over-the-counter items that are not covered by Medical Assistance. Order by phone or online. Get your over-the-counter items shipped direct to your home. The benefit resets each quarter, there is no carry over from quarter to quarter.


View 2023 Catalog



Over-the-Counter Dental Items

Oral Health Kits

Get an Oral-B® Vitality™ Sensitive Clean™ Electric Rechargeable Toothbrush and Oral-B® Sensitive Gum Care Brush Head Refills once every three years.

Already got an electric toothbrush kit? Request a water flosser kit that includes an Oral-B® water flosser and Oral-B® Sensitive Gum Care Brush Head Refills

Call Member Services for your Oral Health Kit.


Utility Assistance Allowance*

Get a monthly allowance of up to $100 to help pay utility bills. You have two easy options: go to any Walmart store and use their Bill Pay service or pay online. The benefit resets each month, there is no carry over from month to month.

Get started


Online Learning*

Enroll online via a secure website for life skills courses on topics like, Practical Math and Safe Online Browsing. Once enrolled, you can access your secure account anytime from a computer or mobile device.


Get Started

Specialty Care.svg

Mental Health App

Self Care by AbleTo mobile app for on-demand help with stress, anxiety and depression that uses clinically validated techniques such as cognitive behavioral therapy (CBT). The app provides coping tools, daily mood tracking, guided journeys and weekly progress check-ins to stay engaged and manage symptoms.

Download from the Apple App Store or Google Play.

Virtual Health illustration_Berry.svg

Personal Health Advocacy

Your Personal Health Advocate helps you navigate the health care system. They'll address your health concerns, connect you with providers and get you answers. Available 24/7 from HealthAdvocate at no cost to you.

1-866-715-0915 (TTY:711)

Visit Health Advocate


One Pass Fitness Program

Your health plan offers a no-cost , complete fitness solution for you body and mind.

With One pass you get:

  • Access to a huge nationwide network of gyms
  • Access to thousands of on-demand fitness videos and livestreaming fitness content
  • Access to Brain HQ for personalized brain training
  • Access to live and virtual social events and clubs to support your social wellbeing
  • No-cost daily rides to One Pass gyms near you.

Steps to get started:

  1. Create a One Pass account online or by phone using your name, birthdate, and Medica member ID Number (found on your Medica member ID card).
  2. Save the One Pass member code assigned to your account. You'll use your code to unlock all One Pass features, including unlimited use of any One Pass fitness facility. Just show your code on your first visit to each location.
  3. Explore the One Pass program online or by calling One Pass Support.

Visit One Pass

1-877-504-6830 (TTY: 711), this call is free

8 a.m. – 9 p.m. CT, Monday – Friday

Wellness Illustration_Berry-01.png

Grocery Savings

Healthy Savings

All DUAL Solution members get no-cost access to the Healthy Savings program. It helps you and your family eat nutritiously and save money on your grocery bill. Shop for promoted items and scan your Healthy Savings card or barcode from the app at checkout at stores in the Healthy Savings network.

How to Start Saving

Healthy Foods*

Our Healthy Foods program provides a monthly allowance of up to $150 to be used on healthy foods like fresh fruits, vegetables, milk, eggs, bread, nutritional drinks, coffee, breakfast foods, pasta, and more. Activate your Healthy Savings card, and scan it or your barcode from the Healthy Savings app at checkout at participating Healthy Foods grocers. Conveniently shop for non-perishable items online. The benefit resets each month, there is no carry-over month to month.

You can also get one no-cost ride per day to a grocery store in the Healthy Foods network.

How to Start Saving

These benefits are available at no-cost to you.

FOOD Rx-Jade.svg

FOODRx Program*

Eligible members with certain chronic conditions can receive:

  • Medically tailored, culturally relevant staple foods
  • Nutrition education
  • Coaching sessions
  • Community referrals to food resources

If you have a chronic condition, please talk to your Care Coordinator to see if you qualify.

Behavioral Health.svg

Memory Fitness App

Train your brain with CogniFit! This web-based memory fitness program provides games and training programs to help assess and improve your memory.

This program is available at no cost to you.


Reemo™ Smartwatch

Activity Tracker

All Dual Solution members qualify for a smartwatch to help track your steps and heart rate. You can view and download your health data. You can give family or a caregiver access to your data too.

Call Reemo to request your activity tracker at 1-877-697-3366 (toll-free) (TTY: 711)  9 a.m. - 5 p.m. CT, Monday - Friday

Activity tracker


In addition to activity tracking you may be able to receive a blood pressure cuff and weight scale. They wirelessly connect with your ReemoTM smartwatch to securely track your health data. Reemo will teach you how to setup and use these devices. They will also setup preferred times to check blood pressure and weight. You can give family or a caregiver access to your information too.

Reemo will directly call members who qualify for telemonitoring .

Personal Emergency Response System (PERS)

In addition to activity tracking you may qualify for the Personal Emergency Response feature that can get you access to help in an emergency quickly, 24/7.

Case Management

If you have a serious or chronic health condition, our Case Managers will work with you to help you understand your condition, manage your medications, develop and support your personal care plan, and follow up on your progress.


Chronic Care Management

Get support with weight management, asthma, diabetes, high blood pressure and more. A registered nurse will review your chronic condition(s), help you create personalized health goals, and give you ongoing support in reaching your goals.

Personalized Health Education.svg

Health Education

You'll receive face-to-face and or telephonic visits over six months with a highly trained community health worker. The personalized visits focus on your condition-specific health education, self-management, skill development and more based on chronic and mental health conditions.
Wellness Illustration_Berry-01.png

Papa Pals Program*

Papa Pals is a network of young adults who connect with you for companionship and assistance with your daily activities. Papa Pals can:

  • Chat, play board games, watch a movie, take a walk, and join you in exercise
  • Help you household needs like light cleaning, meal prep, organizing, and pet help
  • Provide transportation for grocery shopping, errands, and social activities

If you have a chronic condition and think Papa Pals could help you, please talk to your Care Coordinator to see if you are eligible.


Preventive Care

One of the easiest ways to avoid illness and stay healthy is preventive care. Make sure all members of your family get the right screenings, preventive services and immunizations.

Check out this online tool to learn which routine or preventive services are suggested for you.


Quitting Tobacco

If you are ready to quit tobacco, we offer personal support from a specially-trained health coach at no cost to you.

Choose the support you need, including:

  • Coaching over the phone
  • Nicotine replacement therapy (patch, gum or lozenge)

Contact Us

8 a.m. – 9 p.m. Daily
Access to a representatives may be limited at times.


Mailing address:
P.O. Box 9310
Minneapolis, MN 55440

*The benefits mentioned are a part of special supplemental program for the chronically ill. Not all members qualify.

Medica DUAL Solution is a health plan that contracts with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees. Enrollment in Medica DUAL Solution depends on contract renewal.

American Indians can continue to use tribal and Indian Health Services (IHS) clinics. We will not require prior approval or impose any conditions for you to get services at these clinics. For elders age 65 years and older this includes Elderly Waiver (EW) services accessed through the tribe. If a doctor or other provider in a tribal or IHS clinic refers you to a provider in our network, we will not require you to see your primary care provider prior to the referral.

Last Updated: December 2022

H2458_1004792 Approved