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My Claims

For Medica MinnesotaCare (MNCare) Members

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You'll find everything you need online. 
 
  • View all your benefits
  • Find providers in your network
  • Download your ID card
  • Get quick answers to your questions and more
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Frequently Asked Questions

When you receive care, your provider will submit claims for you. If you owe a copay or coinsurance, you will pay those amounts to your provider. We strive to ensure that your claims are processed correctly within 30 days.

If you have any questions about your claims, we can help. Just call us. We'll check the status of a claim, explain your benefits or answer any questions you have about your Medica coverage.

 

Contact Us

1-800-373-8335 (toll-free) (TTY: 711)

8 a.m. – 6 p.m., CT, Monday – Friday

Mailing address:
Medica
P.O. Box 9310
Minneapolis, MN 55440

About Your Coverage

Plan documents
Plan material order form
ID card order form
MNCare Appeals and Grievances

Resources

Member rights and responsibilities
Limited English Proficiency (LEP) plan (PDF)
How to Get the Care You Need (PDF)
COVID Information and Resources

American Indians can continue to use tribal and Indian Health Services (IHS) clinics. We will not require prior approval or impose any conditions for you to get services at these clinics. For elders age 65 years and older this includes Elderly Waiver (EW) services accessed through the tribe. If a doctor or other provider in a tribal or IHS clinic refers you to a provider in our network, we will not require you to see your primary care provider prior to the referral.

Last updated: March 2022