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Personal Health Advocacy

For Minnesota Health Care Program Members

As a Medica member, you have access to a Personal Health Advocate from HealthAdvocate℠ who helps you navigate the often complex healthcare system in a number of unique ways.

Your Personal Health Advocate helps you address your health care concerns and does the legwork to get you to the right providers and the right answers. 

This call is free 1-866-715-0915.

Services

Your  Advocate can help you:

  • Resolve claims and payment issues
  • Find providers nationwide
  • Get advice from registered nurses 24/7
  • Schedule with providers, including hard-to-reach specialists
  • Address elder care and related health issues
  • Provide unbiased information to help you make healthcare decisions
  • Obtain pre-approvals for services
  • Answer questions about tests and treatments
  • Help transfer medical records

Remember, Medica Member Services is still the first place to go for questions about your benefits. Call the number on the back of your ID Card for Member Service.

Medica DUAL Solution® and Medica AccessAbility Solution® Enhanced are health plans that contract with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrolleefdrs. Enrollment in Medica DUAL Solution and Medica AccessAbility Solution Enhanced depends on contract renewal.

Last Updated date: December 2022

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