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Individual and Family Payment Options

New to Medica?
Make a one-time online payment to start your coverage.

Need to make a payment? Here are four options to help you easily pay your monthly premium payment on time.

Online 

Log in to your secure member site to make a payment.

Log in >

 

automatic paymentAutomatic Withdrawal

You can set up your payment to come out automatically on the first business day each month by enrolling in our automated payment plan. Log in to your secure member site to enroll.

Log in to enroll

Not registered for the secure member site?  Complete the premium payment options form and return to us by fax or mail to enroll. Please enroll at least 30 days before the month you'd like your automatic payments to start.

Premium payment options form (PDF)

 

callPhone

Call Customer Service at 1-888-592-8211 to pay your payment over the phone.

 

Mail

Use the return envelope provided with your invoice to make your check or money order payment. Include the pay slip on the bottom of your invoice with your payment.
Make sure you mail it well in advance!

Medica
PO Box 856523
Minneapolis, MN 55485-6523

 

We’re Here to Help

Need more information than what's above? Here are answers to frequently asked premium payment questions.

Can't find your answer? Call Customer Service at the number on the back your ID card. We're happy to help!

Common Questions: Your Bill

Your invoice includes both your current month's premium charges and any past due amounts you owe. You should pay the amount listed under Total Amount Due in the Current Month Summary section of your invoice.

Here are tips on how to read your invoice.

Learn more: Breaking Down Your Medica Invoice tip sheet (PDF)

If you made changes to your plan after your invoice was created, it will not appear on your current invoice. Your invoice for the next month will include those changes.

Your first month payment displays as a negative number in the Past Due Amount section. Please refer to the Total Amount Due section for any balance you owe.

We will wait to process your medical claims and prescriptions until your invoice is paid in full. This means you may be responsible for the full cost of your prescription or health care service.

We currently have two policies setup for your coverage. How to cancel your coverage depends on how you purchased it. 

Where did you purchase your plan?

Common Questions: Automatic Payment Plan

An automated payment plan allows you to set up a worry-free monthly payment. It will automatically withdraw your monthly premium from your bank account or credit card on the first business day of each month. Automated payments are sometimes referred to as Automated Clearing House (ACH) transactions. 

Note: If you have a past due balance, we’ll automatically withdraw the past due amount plus your monthly premium amount for the total balance due. 

 

If your automated payment plan is active, there are two ways to confirm your enrollment status. 

Online

Log in to your secure member site. The Premium Pay  section will show that you are enrolled in an automatic payment plan.

Log in

Review Your Invoice

Your monthly paper invoice will show that you are enrolled in the automatic payment plan. Here are tips on how to read your invoice.

Learn more: Breaking Down Your Medica Invoice tip sheet (PDF)

There are two easy ways to make changes to your banking information.

Online

Log in to your secure member site. In the Premium Pay  section, select Manage automatic payment and follow the steps to update your information.

Log in

Complete a Form

Complete and return a new premium payment options form with your updated banking information.

Premium payment options form (PDF)

There are two ways to cancel:

Online

Log in to your secure member site. In the Premium Pay section, select Manage automatic payment and follow the steps to cancel payments.

Log in

Give us a call

Call Customer Service at the number on the back of your ID card.

We’ll withdraw the Total Amount Due shown on your bill on the first business day each month.

Yes. The automatic payment plan will always withdraw the Total Amount Due shown on your bill, even if you already made a payment through another method.

How to Pay Your Premium
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