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Contact Us

Contact Our Medicaid Team

Please fill out the information below along with your question or comment and we will respond to you, within one to two business days.

If you're a member who needs immediate assistance, call the Medica Customer Service number located on the back of your ID card, or
find contact information and hours on your member home page. 

This form cannot be used to schedule a ride to your medical appointments. To schedule a ride or for more information, select your plan:


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May we leave a voicemail at this number?
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Medica DUAL Solution is a health plan that contracts with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees. Enrollment in Medica DUAL Solution depends on contract renewal.

This information is not a complete description of benefits. Contact the plan for more information. Limitations, copayments, and restrictions may apply. Benefits, premiums and/or co-payments/coinsurance may change on January 1 of each year.

American Indians can continue to use tribal and Indian Health Services (IHS) clinics. We will not require prior approval or impose any conditions for you to get services at these clinics. For elders age 65 years and older this includes Elderly Waiver (EW) services accessed through the tribe. If a doctor or other provider in a tribal or IHS clinic refers you to a provider in our network, we will not require you to see your primary care provider prior to the referral.


Date: 12/14/2018 10:58:15 PM Version: 4.0.30319.42000 Machine Name: PWIVE-CMSWEB02