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A copay is an amount that you pay your provider when you receive care. Copay amounts are listed below. Some members have reduced or no copays, depending on their situation. View copay exceptions »
You pay your copay directly to your provider. Many providers have you pay your copay when you arrive for your appointment. If you get non-emergency care at a hospital emergency room, they may bill you later.
If you can’t pay your copay, the provider must still give you care. This is true even if you haven’t paid your copay to that provider in the past or if you have other debts to that provider. The provider may still bill you for the unpaid copays.
My Health Rewards by MedicaSM is a personalized program that can help you understand your health and learn how to improve it. As you make healthy decisions, you earn Reward cards.
Learn more »
If you don’t have access to a car, our transportation program can help. Our Provide-A-RideSM service will give you a ride to and from medical, dental, mental health and substance abuse appointments.
Call us two to five days before your appointment and we'll be happy to assist you with getting a cab or bus ride to your appointment.
952-992-2292 or 1-800-601-1805 (toll-free)TTY: 711Monday – Thursday, 8 a.m. – 5 p.m., Friday, 9 a.m. – 5 p.m.Closed daily from noon to 12:30 p.m.
Medica has dedicated language lines to assist with questions, scheduling transportation to an appointment or scheduling an interpreter.
For any other language, Medica will contact an interpreter to provide assistance.
Interpreters are available to go with you to medical, dental, mental health or substance abuse appointments at no cost to you. To request an interpreter, call Medica Customer Service or one of the dedicated language lines.
Sign language interpreters are available to go with you to health care appointments. To request a sign language interpreter, call Medica Customer Service.
Medica can help connect you and your family with resources in your community, including:
For information about these resources, call one of our social services coordinators at:
952-992-3535 or toll free at 1-800-373-8335 (press option 4)TTY: 711Monday – Thursday, 8 a.m. – 4:30 p.m. Friday, 9 a.m. – 4:30 p.m.Closed daily from noon to 12:30 p.m.
Your plan includes dental coverage, which is managed by Delta Dental® of Minnesota.
Find a dentist in your network »
Or, you can get help by calling Delta Dental Customer Service. They can help you:
They can also explain your dental benefits and answer questions about your claims.
Delta Dental customer service: 651-406-5919 or 1-800-459-8574 (toll-free)TTY: 7118 a.m. – 5 p.m., Monday – Friday
Your plan covers a new pair of eyeglasses every two years. Please see the eye care section of your Evidence of Coverage for more detailed information. Choose your eyeglass frames from the catalogs below.
Download complete eyewear frame catalog »
Order a print copy »
Download eyewear frame catalog by category:
As a member, you have certain rights and responsibilities, which the laws of your state outline.
View your rights and responsibilities »
This guide explains some of your health care options and has important information about your rights and responsibilities as a Medica member. It also tells where you can find more information if you need it. Please take a few minutes to review this guide. You may not need all of this information today, but it may be helpful in the future.
View the How to Get the Care You Need booklet »
American Indians can continue or begin to use tribal and Indian Health Services (IHS) clinics. We will not require prior approval or impose any conditions for you to get services at these clinics. For enrollees age 65 years and older this includes Elderly Waiver services accessed through the tribe. If a doctor or other provider in a tribal or IHS clinic refers you to a provider in our network, we will not require you to see your Medica primary care provider prior to the referral.
952-992-2322 or 1-800-373-8335 (toll free)TTY: 711
Monday – Thursday, 8 a.m. – 5 p.m. Friday, 9 a.m. – 5 p.m. Closed daily from 12 – 12:30 p.m.
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Mailing Address:Medica, P.O. Box 9310, Minneapolis, MN 55440-9310
Medica is a registered service mark of Medica Health Plans. ©2003-2016 Medica.