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Contact Us

Contact Our Medicare Team

Thank you for contacting us. Please fill out the information below along with your question or comment and we will respond to you, generally within one to two business days.

If you're a member who needs immediate assistance, please call the Medica Customer Service number located on the back of your ID card, or view your member home page for contact information.


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May we leave a voicemail at this number?
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In order for us to release information via email, we must verify your identity so we can provide you with information specific to your health insurance plan as well as document our communications to you. If we are missing any required information, we'll send you an email requesting that information before we can respond to your original question. Once we receive the requested information, we can respond to your request.

Medica is a Cost and HMO-POS plan with a Medicare contract. Enrollment in Medica depends on contract renewal.


Y0088_5166 CMS Pending
Last Updated: October 2017

Date: 10/17/2017 11:05:39 PM Version: 4.0.30319.42000 Machine Name: PWIVE-CMSWEB01