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My Coverage

For Medica Group Prime Solution Members

Looking for a quick overview of your plan benefits?

For a complete record of your plan benefits and any plan notices please refer to your Evidence of Coverage (EOC) or contact your benefits representative. You can also contact Medica Customer Service.


Plan Features


This plan includes a SilverSneakers® membership. This program gives members access to over 17,000 fitness locations nationwide. Your membership also includes access to a mobile app with workout programs, a location finder, and more.

Get started by calling toll free at 1-877-871-7053 (TTY: 711), 7 a.m. to 7 p.m. Central, Monday through Friday.

Or visit SilverSneakers website

Nationwide Travel and “Snowbird” Coverage

You have coverage with full in-network benefits within the United States for up to 9 consecutive months. If you plan to be away from home for more than 90 days, simply call Medica's customer service to activate the Extended Absence Option to have access and coverage to out-of-network providers. We'll take care of the rest.

About nationwide travel coverage

Prescription Eyewear and Hearing Aid Allowances

Some Medica Group plans have coverage for supplemental eyewear and hearing aids. Please check your Evidence of Coverage for your plan or call Customer Service to determine whether this benefit is available to you.

If you have this coverage, pay the purchase amount when you receive the items, then complete and submit a claim form to us within 180 days from the date of service or purchase. We'll process your claim in about 30 days and send you a check.

Eyewear claim form (PDF) 

Hearing aid claim form (PDF)

Preventive Care

Many preventive care services and screenings are covered at no cost to you when received from in-network providers. This includes immunizations such as flu and pneumonia shots. For easy access to recommended preventive screenings for men, women and children of all ages, view our preventive care information.

About preventive care

Discount Programs

As a Medica Medicare member, you can get discounts on a variety of health and leisure goods and services through our value-added programs at no extra cost.

Discounts on value-added services

Caregiving Resources

Caring for loved ones in need of your help is an honorable act. However, taking care of a seriously ill family member can be emotionally and physically exhausting.

We want to support you. Here are some resources that can help you manage your caregiving responsibilities.

Caregiving resources

Tobacco Cessation Counseling Support

If you use tobacco, but would like to quit, you have access to two levels of counseling support depending on your health status. Signs or symptoms of tobacco-related disease determine your eligibility of coverage for counseling quit attempts as a preventive service at no extra cost to you.

Get tobacco free

Last Updated: December 2020

Date: 4/17/2021 12:49:19 PM Version: 4.0.30319.42000 Machine Name: PWIVE-CDWEB01