Welcome Group Members

Explore mymedica.com

Mymedica.com is your one-stop resource for information about your health care benefits. On mymedica.com, you can look up claims information, find a doctor or clinic in your network, order additional ID cards or print a temporary card, find out what your plan covers, locate pharmacies and prescription drug information, and more. Take a video tour of the site or just explore for yourself once you've registered on mymedica.com. On mymedica.com you can:

  • Print a temporary ID card or order extra cards
  • Access personalized claim and account information
  • Check your benefits and coverage
  • Find a network physician or other health care provider
  • Get information on prescriptions and pharmacies
  • Begin taking steps to improve your health and wellness

Log in to mymedica.com

Take a Tour of mymedica
  • In this self-guided demonstration, find out all that mymedica.com has to offer. Click the Register Now or Login buttons in the demo to started the tour.

      View a demo of mymedica.com » 

  1. On the left-hand side of the mymedica.com home page, click Register Now.
  2. Enter your first and last name and your date of birth, along with your 9-digit member ID number and 5- or 6-digit group or policy number (these numbers are found on your Medica ID card). Click Next Step.
  3. Enter your email address, then re-enter your email address to confirm it. Click Next Step.
  4. Select a username, password and a security question, then click Submit.

Note: Your username and password must be at least 8 characters, and include a capital letter and a number. Usernames and passwords are case sensitive.

You'll need information found on your Medica ID card to register for mymedica.com. This includes your group or policy number (5 or 6 digits) and your member ID number (9 digits).

If you do not have an ID card, but you do know your group or policy number, you can register for mymedica.com using your Social Security number in place of your member ID number.

If you have already registered and used mymedica.com before but are now having trouble accessing your account, your group or policy number may have changed.

Check your current ID card to see whether your group or policy number has changed. If it has changed, you'll need to re-register on mymedica.com using your new group or policy number.

Depending on your employer and your health care plan, you may receive your ID card as early as two months before your Medica coverage begins. You can register for mymedica.com as soon as you receive your ID card, but full information about your new benefits will not be available on the site until the date that your coverage begins.

To balance state and federal regulations, Medica created a privacy policy that requires family members age 13 or older to have their own mymedica.com account. Children age 13 and older will need to register for mymedica using their name and date of birth in order to view their medical claims.

Claims for children under age 12 will display on mymedica when you or your spouse are logged in to the website.

Children who are age 12 will receive information in the mail about their health plan benefits.

Due to state and federal regulations, spouses and partners must register separately on mymedica.com.

Because your mymedica.com account contains personal health information, if you are locked out of your account, you will not be able to get back in immediately.

To have access restored, call toll-free Technical Support at 1-877-844-4999, Monday through Friday, 7 a.m. to 9 p.m. Central Time. When calling, please be prepared to provide your Social Security number.

Five to seven days after contacting Technical Support, you will receive a letter in the mail that contains a security code that will unlock your account. Once your account is unlocked, you can reset your password. Be sure to store this information in a safe place. These steps help ensure that your personal information is protected against fraud and identity theft.

mymedica.com is currently available to most Medica members, and we're working to expand access. If you're not able to register for mymedica.com, and you’re sure that you've entered your information correctly, mymedica.com may not be available to you just yet—but we’re working to give all Medica members access to this helpful resource.

If you need further assistance with logging on to mymedica.com, call toll-free Technical Support at 1-877-844-4999, Monday through Friday,
7 a.m. to 9 p.m. Central Time.

If you have questions about your benefits, you may contact Medica Customer Service.