For your convenience, we made Administration Manuals available online. You have access to the Provider Administration Manual and the SelectCareTM Administration Manual.
The administrative manual is a resource for all clinic and facility staff, including physicians and other health care providers, nurses, administration and business office, and front-desk personnel. As a reference guide and educational tool, this manual ensures that you have accurate and timely information about Medica products, programs, policies and procedures.
This manual is delivered to you in accordance with a provider’s SelectCare/LaborCare Participation Agreement (the “Agreement”). All information in this manual applies to both Medica SelectCareSM and LaborCare®, the preferred provider organization (PPO) options in our product portfolio. This manual describes the administrative policies and procedures of these PPOs.
For details regarding the basic elements of your Agreement with SelectCare, please refer to the body of the Agreement. To the extent of any conflict between this manual and your Agreement, the Agreement will govern.
The United Healthcare Administrative Guide can be reviewed and/or printed via the UnitedHealthcare Online portal.
Log in at UnitedHealthCareOnline.com.
If you are a first-time user and need an ID & password OR are an existing user and need additional assistance, please call 1-866-UHC-FAST (1-866-842-3278).
UnitedHealthcare of Wisconsin offers HMO health care services to Wisconsin residents participating in the BadgerCare Plus and Medicaid SSI programs. BadgerCare Plus and Medicaid SSI members enrolled with UnitedHealthcare of Wisconsin are referred to as UnitedHealthcare members. UnitedHealthcare of Wisconsin is operated under UnitedHealth Group’s business unit AmeriChoice.
This administrative guide is designed as a comprehensive reference source for the information you and your staff need to conduct your interactions and transactions with us in the quickest and most efficient manner possible. Much of this material, as well as operational policy changes and additional electronic tools, are available at www.americhoice.com.
View Administrative Guide »
Reporting Obligations: Find information and forms intended for Medica network providers to use in responding to reporting obligations required by law, contract or accreditation standards (including those required by the National Committee for Quality Assurance, or NCQA®).
Provider Portal Registration User Guide for Primary and Secondary Administrators
Provider Service Center
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Friday, 9 a.m. – 5 p.m.
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Claims tools and forms
Provider administrative manuals
Fraud and Abuse
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