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The Primary Administrator is required to create a username and password within 180 days of the initial registration. If not completed, the federal tax identification number will be disabled and registration will have to start again.
Inactive user accounts will have the password reset at 90 days and will be disabled after 180 days of inactivity.
Warning emails will be sent 10 days prior to any action taken.
Once you create a medica.com provider account, you have access to:
Email us at PortalRegistration@medica.com
Provider Service Center
Monday – Thursday, 8:30 a.m. – 5 p.m.
Friday, 9 a.m. – 5 p.m.
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