This section outlines the administrative policies and procedures applicable to Medica claims processed through our pharmacy benefits manager, CVS Caremark. We have designated CVS Caremark to provide claims processing and benefit management for our members.
CVS Caremark Pharmacist Help Desk 1-800-364-6331
Part D CVS Caremark Pharmacist Help Desk 1-866-693-4620
The Help Desk is open 24/7, year-round.
CVS Caremark Attn: Network Management MC 080 9501 East Shea Boulevard Scottsdale, Arizona 85260