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When and where to get care

From common minor illnesses like sore throats and ear infections to injuries that need attention right away, you have many choices on where you can get care – often making it challenging to determine the best option for you. It’s important to start by trying to see your primary care doctor, but we understand this may not always be possible. The When & Where to Get Care tip sheet (PDF) helps you better understand your options when you or a loved one needs to seek care. You can also find a network provider using the online provider search tool.