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Employee Assistance Program

If you're dealing with personal or family issues, call our Employee Assistance Program (EAP) for timely, professional and confidential help.

How the Employee Assistance Program Can Help

Master's-level counselors are available to help you, your family and other loved ones deal with a variety of personal concerns. They'll help identify issues, suggest coping skills and discuss possible plans of action.

The toll-free line is open 24 hours a day, 365 days a year — no appointment needed. When appropriate, the counselor can connect you with a local professional who can address your concerns in person. They can also help you get care through your Medica plan or affordable community resources.

For Managers

The EAP is also available to help managers and supervisors address complex issues that challenge productivity, profitability and morale.

Woman talking emphatically

Call Today

Counselors are available 24 hours a day, seven days a week.


Our Employee Assistance Program is provided by Medica Optum®. Medica Optum is optional for self-insured employers and integrated in fully insured plans. Optum is a registered mark of UnitedHealth Group.

Medica’s Employee Assistance Program is not available with all Medica plans. Check with your employer or contact Customer Service at the number on the back of your ID card or online to see if your plan includes the program.

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