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Health Advocate

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Health Advocacy

Health AdvocateTM provides the information, assistance and decision-making tools needed to manage your health and make the most informed health care choices. Your whole family can use Health Advocate. You, your spouse, children, parents and parents-in-law (regardless if they're a Medica member) can call as often as needed, at no cost to you.

Health Advocate can help you:

  • Resolve health care claim issues and assist with negotiating billing and payment arrangements
  • Find the best doctors, hospitals, dentists and other leading health care providers anywhere in the country
  • Access highly trained registered nurses for advice and information at any time
  • Schedule appointments with providers, including hard-to-reach specialists and critical care providers
  • Estimate costs of specific medical procedures and services
  • Address elder care and related health issues
  • Obtain unbiased health information to help you make informed health care decisions
  • Work with health care companies to obtain approvals for necessary services
  • Answer your questions about medical test results, treatments or medications recommended by your physician
  • Help you transfer medical records

Nurse Line

Health Advocate NurseLine™ services are available 24 hours a day, seven days a week. Through one simple phone call, you can consult with a registered nurse to receive guidance on appropriate treatment options, as well as get support and self-care tips for non-urgent concerns. Call 866-668-6548 today.

View the NurseLine number on the back of your Medica ID card:
Sample ID card (PDF)

Or download and print the HealthcareHelp and NurseLine card:
HealthcareHelp and NurseLine card (PDF)


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Call Today

HealthAdvocate is available 24 hours a day, seven days a week. Call to learn more about ways your Personal Health Advocate can help.


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