Health and Wellness

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Personal Health Advocacy

As a Medica member, you will have access to a Personal Health Advocate from HealthAdvocateTM who can help you navigate the often complex healthcare system in a number of unique ways. Your Personal Health Advocate will help you address your healthcare concerns and will do the legwork to get you to the right providers and the right answers, including:

Health Advocate
  • Resolve health care claim issues and assist with negotiating billing and payment arrangements
  • Find the best doctors, hospitals, dentists and other leading health care providers anywhere in the country
  • Access highly trained registered nurses for advice and information at any time
  • Schedule appointments with providers, including hard-to-reach specialists and critical care providers
  • Estimate costs of specific medical procedures and services
  • Address elder care and related health issues
  • Obtain unbiased health information to help you make informed health care decisions
  • Work with health care companies to obtain approvals for necessary services
  • Answer your questions about medical test results, treatments or medications recommended by your physician
  • Help you transfer medical records

Remember, Medica customer service is still the first place to go for questions about your benefits.

Nurse Line

NurseLineTM by HealthAdvocate services are available 24-hours a day, seven days a week. Through one simple phone call, you can consult with a registered nurse to receive guidance on appropriate treatment options and get support for non-urgent illnesses. Nurses can also provide support with simple, self-care tips for non-urgent concerns.

Call Today

HealthAdvocate is available 24 hours a day, seven days a week. Call to speak to a nurse or a Personal Health Advocate today.