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As a Medica member, you will have access to a Personal Health Advocate from HealthAdvocateTM who can help you navigate the often complex healthcare system in a number of unique ways. Your Personal Health Advocate will help you address your healthcare concerns and will do the legwork to get you to the right providers and the right answers, including:
Remember, Medica customer service is still the first place to go for questions about your benefits.
NurseLineTM by HealthAdvocate services are available 24 hours a day, seven days a week. Through one simple phone call, you can consult with a registered nurse to receive guidance on appropriate treatment options and get support for non-urgent illnesses. Nurses can also provide support with simple, self-care tips for non-urgent concerns.
If you're ready to talk to a Personal Health Advocate about your health-related concerns or questions, call us or visit our website any time.
Online: Visit our member hub »
The Health Advocate mobile app provides added convenience. Features of the app include:
No smartphone? No problem! You can access Health Cost Estimator and other features online through the Member Hub or by calling Health Advocate for personalized support.
Download the FREE mobile app:
Find a doctor or facility »
Find a pharmacy »
Look up drug costs »
Order plan materials »
Order ID card »
Part D Covered Drugs (Formulary) Changes »
Log in to access your personal plan benefit information and more.
Log In »