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Medica has selected CVS CaremarkTM as its new pharmacy benefit manager (PBM). This change will be implemented in two stages beginning on September 1, 2016.
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Medica offers pharmacy resources to help manage prescription-drug coverage and ensure appropriate use of medications.
For inquiries about plans impacted by changes on 9/1/16
Effective September 1, 2016, CVS Caremark will administer prescription benefits for Medica Individual & Family Health plan members. Please update or create plan member profiles to reflect the changes to allow claims to process through CVS Caremark.
If you have questions, call the CVS Caremark Help Desk: 1-800-364-6331
For inquiries about plans not impacted on 9/1/16
The MedImpact pharmacist support center features pharmacy benefits related information and self-service tools to help network pharmacies provide service to members.
Log in to MedImpact »
Provider Service Center
Monday – Thursday, 8:30 a.m. – 5 p.m.
Friday, 9 a.m. – 5 p.m.
View other points of contact »
Claims tools and forms
Provider administrative manuals
Fraud and Abuse
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