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Administrative guides

For Groups with Alphanumeric Group Numbers
(Groups Headquartered in Iowa and Nebraska)

View a complete resource designed to help administer Medica health and dental plans. The guides provides information regarding enrollment procedures, billing procedures for fully insured plans, contract and billing information for self-insured plans, and much more.

  • Enrollment procedures
  • Billing procedures for fully insured plans
  • Contract and billing information for self-insured plans
  • Employee quick reference guide, and more

View administrative guide below:

Fully insured (PDF)

Medica ONESource (PDF)

Self-insured (PDF)

Maximum Liability (PDF)

Employer Service Center

For groups headquartered in Minnesota, North Dakota, South Dakota and Wisconsin:
1-800-936-6880

For groups headquartered in Iowa and Nebraska:
1-866-894-8052

Monday – Friday: 8 a.m. - 5 p.m. CT
Closed 8 a.m. - 9 a.m. Thursdays

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