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Administrative guides

For groups with alphanumeric group numbers
(Headquartered in Iowa and Nebraska)

View a comprehensive resource designed to help administer Medica health and dental plans. The guides provide information about enrollment procedures, billing procedures for fully insured plans, contract and billing information for self-insured plans, and much more.

  • Enrollment procedures
  • Billing procedures for fully insured plans
  • Contract and billing information for self-insured plans
  • Employee quick reference guide, and more

View administrative guides below:

Employer Service Center

For groups headquartered in Minnesota, North Dakota, South Dakota and Wisconsin:

For groups headquartered in Iowa and Nebraska:

Monday – Friday: 8 a.m. - 5 p.m. CT
Closed 8 a.m. - 9 a.m. Thursdays

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