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Welcome to the Care Coordination Hub

Find helpful information and resources

Care Coordination resources

Medica DUAL Solution^® (HMO D-SNP) (MSHO)

Medica Choice Care^SM MSC+

Medica AccessAbility Solution^® (SNBC)

Medica AccessAbility Solution^® Enhanced (HMO D-SNP)

Stay up-to-date

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Training

Find meetings, events and more

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News

Get updates and guidance

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Upcoming meetings

Care Coordination Quarterly Meeting
For all products via Microsoft Teams

Tuesday March 7, 2022 from 9 am to 11 am
Tuesday June 6, 2023 from 9 am to 11 am
Tuesday September 5, 2023 from 9 am to 11 am
Tuesday December 5, 2023 from 9 am to 11 am

New Care Coordinator Resources

Medica Care Coordinator Onboarding and Resource Guide (PDF)

Useful contacts

Contact Numbers for Key Staff in Medica Care Coordination
Products (PDF)

Care coordination inquiries

MedicaCCSupport@medica.com
1-888-906-0971

Audit and documentation requirements, delegation
oversight and Model of Care inquiries

MedicaSPPRegQuality@medica.com

Enrollment + transfers

SPPEnrollmentQ@medica.com

Referral requests

ReferralRequest@medica.com

Helpful websites and links

MN Department of Human Services
MinnesotaHelp.info
Disability Hub MN
Coronavirus (COVID-19) (state.mn.us)
Advance Directives
Durable Medical Equipment (DME) Grid (PDF)

Member Product Pages

SNBC SNP (Medica AccessAbility Solution Enhanced)
MSHO (Medica DUAL Solution)
MSC+ (Medica ChoiceCare)
SNBC (Medica AccessAbility Solution