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Welcome to the Care Coordination Hub

Find helpful information and resources

Care Coordination resources

Medica DUAL Solution^® (HMO D-SNP) (MSHO)

Medica Choice Care℠ MSC+

Medica AccessAbility Solution^® (SNBC)

Medica AccessAbility Solution^® Enhanced (HMO D-SNP)

Stay up-to-date

Training

Find meetings, events and more

News

Get updates and guidance

Upcoming meetings

Care Coordination Quarterly Meeting
For all products via Microsoft Teams

Tuesday June 4, 2024 from 9 am to 10:30 am
Tuesday September 3, 2024 from 9 am to 10:30 am
Tuesday December 3, 2024 from 9 am to 10:30 am

New Care Coordinator Resources

Medica Care Coordinator Onboarding and Resource Guide (PDF)

MSHO_MSC+ 101 Recording

MSHO_MSC+ 101 ppt (PDF)

SNBC_ISNBC 101 Recording

SNBC_ISNBC 101 ppt (PDF)

CC Hub Navigation Recording

MnCHOICES Resources

Revised MnCHOICES Resource Links

Medica Access Request Form for State Programs

Medica Care Coordination Legacy Assessment/MnCHOICES Reference Guide

Useful contacts

Contact Numbers for Key Staff in Medica Care Coordination Products (PDF)

Care coordination inquiries

[email protected]
1-888-906-0971

Audit and documentation requirements, delegation oversight and Model of Care inquiries

[email protected]

Care Coordinator Staffing Update Grid (XLSX)

Enrollment + transfers

[email protected]

Referral requests

[email protected]

Report Fraud, Waste and Abuse Special Investigations Unit (SIU)

SIU Team
Fraud Hotline: 1-866-595-8495
Online SIU Referral Form

Helpful websites and links

MN Department of Human Services

MinnesotaHelp.info

Disability Hub MN

Advance Directives

Durable Medical Equipment (DME) Grid (PDF)

Live and Work Well

Member Product Pages

SNBC SNP (Medica AccessAbility Solution Enhanced)

MSHO (Medica DUAL Solution)

MSC+ (Medica ChoiceCare)

SNBC (Medica AccessAbility Solution