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Employee Assistance Program

The Medica® Optum® Employee Assistance Program (EAP) assists with challenges affecting your employees or workplace. Master's-level specialists are available 24/7 to assist your employees and their families with a variety of personal concerns. Calls and conversations with EAP specialists are kept confidential, in accordance with the law. Management consultants can help you handle workplace challenges — from job performance to regulatory compliance. You also have access to 150 on-site hours for training workshops and crisis response if you need it.

You may request an employee training at the link below. For management consultation, critical incident response services and other employee concerns, call the EAP 24/7 at 1-800-626-7944.

Request an EAP training >

Training Course Catalogs

To see what we offer, check out our training catalogs and sample course list.

Sample Courses 

Category   Description Topics 
Human Resources / Workplace Concerns and Work Skills Appropriate for all levels of professionals
  • Change
  • Communication
  • Conflict
  • Customer service
  • Diversity
  • Healthy workplace
  • Safety
  • Workplace stress
Information Fairs  Resource fairs that showcase articles and pamphlets around a given work / life theme
  • Eldercare
  • Life Skills
  • Parenting
  • Wellness
  • Workplace issues
Professional Development for Managers and Supervisors Designed for managerial and supervisory personnel
  • Management
  • Development
  • Performance management
  • Corporate consultation
  • Special circumstances
Sampler Programs 30-minute presentations designed to offer a brief sample of our training programs 
  • Communication
  • Difficult behaviors
  • Getting what you need
  • Healthy living
  • Life balance
  • Stress
Web-based Programs

Online versions of a select number of our instructor-led presentations

  • Change
  • Communication
  • Conflict
  • Customer service
  • Diversity
  • Healthy workplace
  • Safetly
  • Workplace stress
Wellness and Work / Life Seminars Appropriate for most audiences
  • Parenting / family
  • Healthy lifestyle
  • Life skills 


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