Medica to member
Members receive exclusive health and wellness lifestyle content delivered to their email inbox three times per year that helps them live healthier, happier lives. To receive Be.Well, members can activate their online member website account at Medica.com/SignIn.
HealthE by Medica
A monthly series of wellness-focused employee push emails. You can share these messages with your employees, whether they’re Medica members or not. Ask your Medica representative for details and to receive the monthly emails.
The How to Get the Care You Need booklet is a guide that includes information for members to learn more about their coverage, getting the care they need, meeting individual health care needs, keeping members healthy, the role of Medica in member health care, and more.
Employer to Member
Health and wellness
Medica CallLink® gives employees access to a wide range of services 24 hours a day, 365 days a year. Employees can call the toll-free number to speak with an experienced registered nurse or advisor.
View CallLink member flier (PDF)
Employee Assistance Program
Counselors provide support when employees are dealing with personal, legal, financial or workplace issues. Employee Assistance Program phone lines are open 24 hours a day, 365 days a year.
View Employee Assistance Program member flier (PDF)
Health Club Reimbursement
The Fit Choices by Medica℠ program offers an extra incentive to employees to work out regularly when they meet the monthly attendance requirement at a network fitness club.
View Fit Choices member flier (PDF)
My Health Rewards by Medica
With My Health Rewards by Medica®, your employees get personalized resources that motivate and challenge them to make healthy changes in their lives.
Ovia Health apps offer personalized guidance, support and coaching to help achieve health goals, from fertility health tracking, to getting pregnant, to navigating pregnancy, postpartum and parental wellness. Members receive exclusive access to enhanced features not available to all app users.
Find a Physician or Facility
Members can take all the guesswork out of finding a network doctor or other health care provider by using the online search tool.
View Find a Physician or Facility Member Flier (PDF)
Medica Member Website
A one-stop source for health and wellness tools plus access to claims and benefits information.
View Medica Member Website member flier (PDF)
Virtual care, also known as online care or an e-visit, is a convenient way to get care for many common conditions. Members can connect with a provider online to get a diagnosis, treatment plan and prescription (if needed).
View virtual care member flier (PDF)
View virtual care member flier (Spanish) (PDF)
View virtual care with Amwell member flier (PDF)
View virtual care with Amwell member flier (Spanish) (PDF)
Altru & You with Medica
View Altru & You with Medica member network flier (PDF)
Clear Value with Medica
View Clear Value with Medica member network flier (PDF)
Essentia Choice Care with Medica
View Essentia Choice Care with Medica member network flier (PDF)
Medica with CHI Health
View Medica with CHI Health member network flier (PDF)
Medica Choice National
View Medica Choice National member network flier (PDF)
Medica Choice Passport
View Medica Choice Passport member network flier (PDF)
View Medica CompleteHealth member network flier (PDF)
View Medica Elect member network flier (PDF)
View Medica Essential member network flier (PDF)
View Medica Focus member network flier (PDF)
Park Nicollet and HealthPartners Medical Group First with Medica
View Park Nicollet and HealthPartners Medical Group First with Medica member network flier (PDF)
Ridgeview Community Network powered by Medica
View Ridgeview Community Network powered by Medica member network flier (PDF)
VantagePlus with Medica
Flexible Spending Accounts
Flexible Spending Accounts (FSA) are designed to help members pay for health care expenses not covered under the medical plans offered through an employer, as well as expenses for dependent care. With an FSA, a member can set aside pre-tax dollars to reimburse themselves for eligible out-of-pocket medical, dental, vision, and dependent care expenses incurred by the member or a member's dependents.
View FSA member tip sheet (PDF)
View frequently asked questions about FSAs (Medica ONESource®) (PDF)
Health Reimbursement Accounts
A Health Reimbursement Account (HRA) is funded by an employer with virtual dollars. HRA funds are used to pay for medical expenses covered under the member’s health plan including deductibles, coinsurance and copayments. An HRA doesn't earn interest, can't be invested, and doesn't lower a member's payroll taxes.
View HRA member tip sheet (PDF)
View frequently asked questions about HRAs (Medica ONESource℠) (PDF)
Health Savings Accounts
A Health Savings Account (HSA) is an account that allows members to save pre-tax dollars to pay for health care expenses. Funds in an HSA account may earn interest or be invested. Any unused balance rolls over from year to year.
View HSA member tip sheet (PDF)
View frequently asked questions about HSAs (Medica ONESource®) (PDF)
Information to help members understand the behavioral health care resources available including Amwell online visits, Live and Work Well and Medica Behavioral Health.
View behavioral health tip sheet for members with Employee Assistance Program (EAP) (PDF)
View behavioral health tip sheet for members without EAP (PDF)
Deductibles, Copayments, and Coinsurance
Provides definitions and detailed explanations about the differences between these terms.
View deductibles, copayments and coinsurance member tip sheet (PDF)
Preventive services can help members from having health problems or catch potential problems early on. Preventive care can include things like blood pressure screening, immunizations, prenatal care and routine checkups (sometimes called a physical).
View preventive care member tip sheet (PDF)
A referral is a written recommendation from a member's primary care provider to see or receive care from another specialist outside a member's designated care system. This only applies to members with Medica Elect or Medica Essential plans.
View referrals member tip sheet (PDF)
When and Where to Get Care
Information to help members better understand the different care options available for when they are hurt or ill. Explains the differences between virtual care, convenience care clinics, doctor's office (primary care clinic), urgent care center and the emergency room.
Employer Service Center
For groups headquartered in Minnesota, North Dakota, South Dakota and Wisconsin:
For groups headquartered in Iowa and Nebraska:
Monday – Friday: 8 a.m. - 5 p.m. CT
Closed 8 a.m. - 9 a.m. Thursdays