Care coordination news
Check out monthly issues of our newsletter
January / February 2024
- Auditor Corner – Unable to Reach (UTR)/Refusal Process
- Benefit Guidelines are updated and will be posted
- Care Coordinator Success Stories
- Consumer Directed Community Supports (CDCS)
- Community engagement team planned events
- Department of Human Services (DHS) 5841 updated
- February is Heart Health Month
- Gaps in Care Resources
- January – Cervical Health Awareness Month
- Medica Behavioral Health (MBH)
- Medical Spenddown with Medicaid Redeterminations
- Member Transfer Responsibilities Reminder
- MNCHOICES
- New Depression & Diabetes PIP in 2024
- New Medica Member Services Phone Number – Effective 1/1/24
- Medica Provide-A-Ride (PAR) Transportation Directory coming soon
- New Medicaid Benefit as of 1/1/24
- Upcoming meetings & trainings
View January / February newsletter
March 2024
- Auditors Corner: Transition of Care
- Care Coordinator Concern Form
- Care Coordination (CC) HUB Updates
- Community engagement team March planned events
- Live Model of Care Training
- March is Social Work Month!
- MnCHOICES requirements for Phases 3 and 4
- Reminders from Support Specialist Team
- The state's new Assisted Living Report Card goes live
- Reports
- Transportation reminder
- Upcoming Provider Training Announcement
- Updated Policies and Forms
- Upcoming meetings & trainings
- Capitation Dates
- Personal Care Assistance (PCA) now covers driving provided by PCA workers
April 2024
- Auditors Corner: Mode of Assessment
- Care/Support Plan Translation: Minnesota Senior Health Options (MSHO) & Integrated SNBC (I-SNBC) Members
- Community First Services and Supports (CFSS)
- Community Engagement team planned events
- Consumer-directed community supports (CDCS) budget changes for Elderly Waiver (EW) and Alternative Care (AC) Programs
- Consumer Directed Community Supports (CDCS) and Denials/Terminations
- MnCHOICES – Certified assessor recertification
- MnCHOICES Resources reminder
- MnCHOICES – April 1st begins Phase 3
- Reminders from Support Specialist Team
- Skilled Nursing Facility (SNF) Authorizations
- Stress Awareness Month!
- Upcoming meetings & trainings
- Community-Based Services Manual (CBSM) Updates
- Healthy Pregnancy Allowance
- Member Advisory Committee Meetings
May 2024
- Auditors Corner: Support Plan
- Bridging Benefit Guideline
- Community engagement team – May planned events
- Department of Human Services (DHS) Explains Electronic Verification of Certain Assets for Minnesota Health Care Programs
- MnCHOICES – Certified assessor recertification
- MnCHOICES – Phase 3
- Nurse's Week May 6 – 12
- Policy updates – Home Care policy
- QRyde Update
- Reminders from Provider Oversight
- Reminders from the Support Specialist Team
- Success Stories
- Upcoming meetings & trainings
- Denial, Termination, or Reduction (DTR) Reminders
- MnCHOICES – Changes to assessment process for personal care assistance (PCA) providers
- OBRA Level I Process Update
June 2024
- Auditors Corner: Transition of Care Discussions
- Community engagement team planned June events
- County, Care System, and Agency contact phone & fax updates
- Date of Death Report reminders
- MnCHOICES – Phase 4 coming soon!
- MnCHOICES – Certified assessor recertification
- Moving Home Minnesota (MHM)
- Personal Care Assistant (PCA) enhanced Rate
- Provider Oversight reminders
- Transition of Care Updates
- Upcoming meetings & trainings
- What is Pride Month?
- DHS announcement of CFSS implementation timeline
- PHQ-9 Screening
- Wheelchair/Transfer Chair/Scooters
July 2024
- Auditors Corner: Transition of Care (TOC) medication review
- Community engagement team - July planned events
- Date of Death (DOD)Report is now posted on the Care Coordination HUB
- Department of Human Services (DHS) pilot program: Complex Transition Team
- In-Person Assessment Guidelines
- July is Ultraviolet (UV) Safety Awareness Month
- Medica Sales Team
- MnCHOICES FINAL PHASE Begins July 1st
- MnCHOICES Resource Update
- MnCHOICES Webinar Training
- Non-Emergency Medical Transportation (NEMT) Claims
- Non-Emergency Medical Transportation (NEMT) Referrals
- Policy change to allow waivers and Alternative Care (AC) to stay open for 30 days during incarceration
- Spenddowns and Elderly Waiver (EW) obligations
- Success Stories
- Upcoming meetings & trainings
- Community-Based Services Manual (CBSM) Environmental accessibility adaptations (EAA) Guide Updated
- Minnesota Department of Human Services (DHS) Community First Services and Supports (CFSS) Online Training
- Durable Medical Equipment – Air Conditioner/Lift Chair/Walker
- Enhanced Personal Care Assistance (PCA) Rate Reminders
- Individual community living supports (ICLS) – Service amount and setting
- Supplemental Benefits Letter
August 2024
- Auditor’s Corner: Required Steps for Product Changes without a Delegate/Care Coordinator (CC) Change
- ActiveHealth Management
- Bridging Benefit Guideline Updated
- Coordinating Services
- Chore referral reminders
- Community Engagement Team upcoming events:
- Medica Sales Team
- Member Advisory Committee upcoming meeting:
- MnCHOICES FINAL PHASE expectations
- MSHO/ISNBC member incentives
- National Immunization Awareness Month
- New Regulatory Quality Resources section on CC Hub
- Reminders from Support Specialist Team:
- Success Stories
- Upcoming trainings and meetings
- Elderly Waiver (EW) Ineligible Report/EW for Non-EW Report
- MnCHOICES and PCA/CFSS Documents
- Adhere Health SNBC D-SNP Care Coordinators:
September 2024
- Auditors Corner: Communication & Coordination with Counties
- Community Engagement Team upcoming events:
- Department of Human Services DHS-5841 Recommendation for State Plan Home Care Services
- Medica Sales Team
- Member Care Coordination Satisfaction Survey:
- MnCHOICES: Legacy applications: Retirement
- MnCHOICES issues we are seeing in reporting
- Optum House Calls
- Personal care assistance (PCA) Policy Change - Spouses and parents of minors can be paid to provide PCA services Effective October 1, 2024
- Policy Updates Posted
- QRyde – Use of military time format
- Reema Services (For MSHO and ISNBC Members Only):
- September is Suicide Prevention Month
- Suicide prevention training coming soon!
- Success Stories
- Transportation News
- Update to Tools and Forms section on CC Hub
- Upcoming trainings and meetings
- Department of Human Services (DHS) Community First Services and Supports (CFSS) Implementation begins October 1st
October 2024
- Auditors Corner: Transition of Care- Medication Management
- Community Engagement Team October events
- Deaf and Hard of Hearing Services Division new name
- Department of Human Services (DHS) Individual community living supports (ICLS) setting clarification
- Electronic Visit Verification (EVV)
- Medica Sales Team
- MnCHOICES Reminders
- Update on Monthly health risk assessment (HRA) Completion Reports
- New Corrections/Timeliness Report and Training (For Supervisors):
- October is National Breast Cancer Awareness Month
- Preventive Screening age range updates
- Protected Transportation
- Success Stories
- Telephone Equipment Distribution (TED) Program name change
- Upcoming trainings and meetings
- Community First Services and Supports (CFSS) begins October 1st
- EW Transportation
- MSHO Referrals