We use cookies to ensure you get the best experience on our website. Cookie Policy 

Care coordination news

Check out monthly issues of our newsletter

January 2022

  • Care Philosophy Training: Building the Foundation for a Trauma-Informed Environment and Culture
  • COVID-19 Resources
  • Energy Assistance Program Nursing Home (NH) Checklists
  • Service rate and budget increases effective Jan. 1, 2022
  • State invests $61 million to boost dental reimbursement rates, help improve access for low income Minnesotans
  • Transition of Care (TOC)
  • Updates to OBRA Level I
  • DHS-3426 and Senior LinkAge Line referrals
  • Website updates

Personal Care Assistance (PCA) Enhanced Rate

View January newsletter


February 2022

  • Community Events – How can we assist?
  • Member Stakeholder Meetings 2022
  • Member Success Stories
  • Minnesota Department of Human Services (DHS) launches report on building racial equity into Minnesota’s Medicaid program
  • New Resource: Primary Care Physician (PCP) Attribution Report for Unable to Reach (UTR) / Refusal Members
  • New Centers for Medicare and Medicaid (CMS) Requirement: Medication Safe Disposal Handout for Members
  • Reporting, Safe Disposal of Medications, Trauma Informed Care two-part WebEx
  • Upcoming Meetings

View February newsletter


March 2022

  • COVID-19 Emergency Period and Long Term Services and Supports (LTSS)
  • March is National Kidney Month, Referral Request Forms
  • SafeLink/Lifeline Resource Reminder
  • Trauma Informed Care Training
  • Community First Services and Supports (CFSS)
  • Consumer Directed Community Supports (CDCS) Resources
  • Happy Social Worker Month!

View March newsletter


April 2022

  • Bridging Reminder
  • Member Stakeholder Meeting, Diabetes Webinar in June
  • Community First Services and Supports (CFSS)
  • Department of Human Services (DHS) Personal Care (PCA) Training Videos

View April newsletter


May 2022

  • Contact Information
  • Mental Health Awareness Month
  • National Nursing Week
  • Upcoming Meetings Personal Care
  • Assistance Temporary Rate Increase
  • PCA Assessments and Responsible Party
  • Reminders

View May newsletter


June 2022

  • Air Conditioners
  • BEI and Home Care Policy
  • Go To card transitioning to Access Pass New
  • MN-ITS Eligibility Look-up for HSS
  • Pride Month
  • View June newsletter


    July 2022

    • Member Satisfaction Survey
    • Medica Stakeholder Group
    • Reminder: LTSS Signature Requirements back in effect
    • Upcoming Events
    • Benefit Inquiry Form Reminders
    • Out of Network Personal Care Assistance
    • Providers Reminders
    • PCA assessment documents for member, provider and Physician
    • Ovia Health Benefit

    View July newsletter


    August 2022

    • Medica will be at the St. Louis County Conference
    • Dental Support Resource
    • DTR Reminders
    • Medica Fall Stakeholder Group
    • My Move Plan Update
    • Policy Updates
    • Resources for Care Coordinators
    • CDCS Upcoming Training
    • COVID-19 Emergency Period and LTSS
    • DTR Reminders

    View August newsletter


    September 2022

    • NEW! The Care Coordination Hub: Find Helpful Information and Resources
    • Care Coordinator Concern Form
    • COVID-19 Updates
    • Sales Team Update
    • Home Care Rating and Personal Care Assistance(PCA) units Reminders
    • Out-of-Network (OON) Personal Care Assistance(PCA) Provider Resources on Medica.com

    View September newsletter


    October 2022

    • Advance Directives
    • Benefit Exception Inquiry (BEI) Policy and Form updated
    • Community Engagement Team Events
    • Enhanced Care Coordination (ECC)
    • Nutritional Products Benefit Guideline
    • Updated Health Risk Assessment (HRA) Completion Report Template and Primary Care Physician (PCP)Letter for CY2023
    • U.S. Department of Health and Human Services(HHS) extends the federal COVID-19 public health emergency
    • 2023 Medica Service Area for Medicaid
    • Senior Community Services Technology Support
    • Extra benefits go a long way - Spotlight on 2023 Minnesota Senior Health Options (HMO D-SNP)(MSHO) Plan
    • Individual Community Living Supports (ICLS)

    View October newsletter


    November 2022

    • Home and Community-Based Services rate and budget increases effective Jan. 1, 2023
    • Medica Retention Team: Working together to help prevent disruptions in care
    • MnCHOICES Updates:
    • Regulatory Quality Updates
    • Training Opportunity: Meeting the challenges of Diabetes – Working with non-English speakers with Diabetes (12/6/22)
    • Upcoming Meeting - December 13, 2022 9-11 AM
    • Energy & Utility Assistance

    View November newsletter


    December 2022

    • Message from Medica President & CEO
    • Additional Benefits
    • Department of Human Services Updates
    • Individual Community Living Supports (ICLS)
    • Reminder: Temporary staffing program still is available for residential service providers with a COVID-19 outbreak
    • Medica Behavioral Health (MBH) Reminders
    • Member Advisory Meetings
    • New Clinical Liaison
    • Support Specialist Reminder
    • Regulatory Quality Updates
    • Personal Care Assistance Assessments
    • 2023 SNBC Expansion

    View December newsletter

    January 2023

    • Annual Dental Visit 2023
    • Bridging Update
    • Care Coordinator Success Stories
    • Care Coordination Support Line
    • COVID-19 Emergency Period and Long Term Services and Supports (LTSS)
    • February Lunch & Learn on 2023 Health Risk Assessment (HRA) Reporting Updates
    • Mayo In-Network Provider
    • Protection from utilities being shut off
    • Regulatory Quality Forms updated
    • Revised MnCHOICES Application
    • New transportation providers for 2023
    • Upcoming Meetings - March 7, 2023  9-11 am
    • MSHO Behavior Health Case Management Referrals Wanted
    • MSHO Utility Assistance Allowance Program
    • Out-of-Network (OON) Personal Care Assistance (PCA) Provider Resources on Medica.com
    • Referral Request Update
    • Welcome to our new delegates!

    View January newsletter