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Explore Medica's member website

It's your employees' one-stop resource for information about their health plan.

Members can:

  • Download their ID card to their mobile wallet and order extra cards
  • View plan benefits and details
  • Check the status of claims
  • Find a network provider or clinic
  • Explore wellness benefits
  • Easily find documents and forms
  • Quickly get answers and information
  • And much more

It only takes a few minutes to create an account at Medica.com/SignIn or search “Medica Member” in the iOS and Android app stores.

Resources to share with your employees

Frequently Asked Questions

How can my employees create a Medica member website account?

  1. To create an account, they need to go to Medica.com/SignIn
  2. Select "Create account", and follow the instructions to create their account. They will be asked to confirm their email, they will also be asked to confirm their membership with their Medica ID number (found on their Medica ID card) or a partial social security number.
  3. Ensure that they capture their sign-in information for future use.

My employee already has a Medica member website account but hasn't logged in recently. What should they do?

All their information is saved but they may be asked to reset their password and security questions the next time they login.

For my employees with families, do they have access to children and spouse's information in their member website account??

To balance state and federal regulations, our privacy policy limits the information members can view for their dependents.

  • Members age 12 and younger can only view account information through the subscriber's account due to the Children's Online Privacy and Protection Act
  • Dependents age 13 to 17 can create their own account. Subscribers can view limited claim details and balances but not Explanation of Benefits
  • Dependents age 18 and older (including spouses and partners) must create their own account. Subscribers can't view any claims or balances for these dependents.

Who should my employees contact with questions?

Call Member Services at the number on the back of their Medica ID card.

Employer Service Center

For groups headquartered in Minnesota, North Dakota, South Dakota and Wisconsin:

For groups headquartered in Iowa and Nebraska:

Monday – Friday: 8 a.m. - 5 p.m. CT
Closed 8 a.m. - 9 a.m. Thursdays

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