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University of Minnesota employees
Are you or your family members living with a serious or chronic health condition? You’re not alone. Case managers can partner with you and your providers to help manage health conditions and create a personalized care plan based on your health goals. Then your case manager will provide ongoing coordination and support as you’re working toward your health goals.
To get started, call 1-866-905-7430.
One unique feature of an ACO plan is how we work with your provider to coordinate your health care. By sharing member information with each other, Medica and your ACO can help you get the care you need and deliver programs and services to help you get and stay healthy.
If you or your dependents don't want us and the ACO to share your information with each other, complete the opt-out form or call Member Services at 1-877-252-5564.
Please note: You'll still get communications about your care management directly from us and your ACO providers.
In Minnesota, we are required to ensure you have access to primary care providers within 30 miles or minutes of your home, and access to specialists within 60 miles or minutes. Given availability of providers in certain areas, this is not always possible. When that's the case, we apply for a Network Adequacy Waiver from the Minnesota Department of Health.
Use our How to Get the Care You Need guide to get information about your health plan, including:
Mayo Clinic® is an independent, nonprofit health care provider offering network access to its providers and health services. Mayo, Mayo Clinic, Mayo Clinic Health System and the triple-shield logo are registered trademarks and service marks of Mayo Clinic.
Have a virtual care visit with a board-certified doctor using the web or mobile app for common medical conditions. Sign up for Amwell, select a doctor and start your visit. With Amwell, you can also access therapy or psychiatry services for behavioral health concerns such as anxiety, depression and stress (covered under your plan as a behavioral health office visit). Amwell offers other online services, but is not an in-network provider for those services with your plan. You can use the additional services, but you will pay the full cost of the service.