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Mail order pharmacy

If you have prescriptions for a long-term condition and your pharmacy benefit includes mail order, getting your drugs through the mail may be a convenient option.

We offer pharmacy mail order through Express Scripts® Pharmacy. You can get a 90-day supply of medication through the mail — with no shipping or handling fees.

Before signing up, talk with your doctor to make sure it's OK to order a 90-day supply. Also check pricing at your retail pharmacy. Depending on your benefits, it might be cheaper to get your medications there. You can compare costs using the "Price a Medication" tool at the Express Scripts website.

How it works

There are four ways to request prescription fills:
  • Use the Express Scripts website (accessible through your secure member site)
  • Complete and submit this mail service order form: Mail service order form (PDF) - Download Here
  • Use the Express Scripts mobile app (you can download it from the Apple App Store or Google Play)
  • Call Express Scripts Pharmacy. You can reach them 24/7. Have your Medica identification (ID) card ready.

Express Scripts Pharmacy

You can reach them 24/7. Have your Medica Identification (ID) card ready.
Note: Allow up to eight business days for your order to arrive.

Keep your information current

If you move or need to change your delivery address, call Express Scripts Pharmacy at least 10 days before your next refill.

And if any other information changes — payment details, insurance information, health conditions, and the like — call Express Scripts Pharmacy. They’ll keep any information you provide confidential and secure in accordance with national and state privacy laws.

Last Updated: November 2022