We use cookies to ensure you get the best experience on our website. Cookie Policy 

Talk to us

For Medica Medicare Supplement (Signature Solution) members

Questions about your plan?

Let us help answer your questions about your plan and benefits. 

Contact Medica Member Services

Tell us about the Group or Policy number on your Medica ID card.

My Policy number begins with #230 and is ten digits

1-833-522-4877 (TTY:711)

9 a.m. - 6 p.m. CT, Monday - Thursday
9 a.m. – 5 p.m. CT, Friday


My Group number is 5 digits; Policy number is 9 digits 

1-866-810-5032 (TTY: 711)

8 a.m. - 8 p.m. CT daily

Need to submit a complaint or appeal?

Give us a call and we'll help you over the phone, or you can learn more about your complaints and appeals and your options on our complaints and appeals page.

Last Updated: December 2023