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My Claims

For Medica AccessAbility Solution Members

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Log in to view your claims.

Our secure site, mymedica.com, allows you to monitor all your claims in one place. Log in to:

  • Order replacement ID cards
  • Track your claims
  • Frequently Asked Questions

    • How are my claims processed?
      When you receive care, your provider will submit claims for you. If you owe a copay or coinsurance, you will pay those amounts to your provider. We strive to ensure that your claims are processed correctly within 30 days.
    • What do I do if I have a question about my claim?
      If you have any questions about your claims, we can help. Just call our Health Plan Specialists at the number in the footer of this page or contact your Care Coordinator. We'll check the status of a claim, explain your benefits or answer any questions you have about your Medica coverage.

    Contact Us

    8 a.m. – 6 p.m. Monday – Thursday
    9 a.m. – 6 p.m. Friday

    Mailing address:
    Medica
    P.O. Box 9310
    Minneapolis, MN 55440

    American Indians can continue to use tribal and Indian Health Services (IHS) clinics. We will not require prior approval or impose any conditions for you to get services at these clinics. For elders age 65 years and older this includes Elderly Waiver (EW) services accessed through the tribe. If a doctor or other provider in a tribal or IHS clinic refers you to a provider in our network, we will not require you to see your primary care provider prior to the referral.

    Last Updated: December 2020