Premium payment FAQs
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Individual + family
Your payment is due by the first of the month.
Overpayments can happen for many reasons, including changes in subsidies from the government that help lower your monthly health insurance premium.
If you’ve overpaid, you can request a refund for the overpayment amount. Call the Member Services number on the back of your Medica ID card. Refunds may take up to 30 days to process.
If you don’t request a refund, the overpaid amount will automatically be applied to your next bill.
Medicare
Medica Advantage Solution (HMO, HMO-POS, PPO) plans: Your payment is due by the first day of the month of coverage.
Medica Prime Solution (Cost) plans: Your payment is due by the seventh day of the month of coverage.
Payment amounts can change for many reasons, including:
- Low income subsidy (reduces the premium amount)
- Late enrollment penalty (increases the premium amount)
- Annual premium change (occurs in January – may reduce or increase the premium amount)
Call the customer service number on the back of your Medica ID card if you have questions about a change in your payment amount.
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Last Updated: November 2022