Starting Nov. 1, skip the Marketplace and update your income, see our 2024 plans, and make any plan changes in our new plan renewal tool. You might qualify for more financial help than you did before.
Create an account below.
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Easily renew your plan
See if you can pay less next year
If you want to keep your plan, make sure your income is updated. We'll take care of the rest. Any updates, plan cancellations, or plan changes need to be completed by the subscriber of your plan and submitted before Dec. 15, 2023 to be effective Jan. 1. Any changes completed after Dec. 15 will be effective Feb. 1, 2024.
If you have questions about how your tax credit or subsidy amount is determined or how it applies to your taxes, please call the Marketplace at 1 (800) 318-2596 (TTY: 711).
Your health insurance ID card
Your auto pay plan
Your auto pay plan will roll over into next year. If you're cancelling your Medica plan and signed up for auto pay, we recommend you cancel it, too. This way you can avoid a payment withdraw if we don’t receive and process your cancellation from the Marketplace before our automatic withdraw. There are two ways to cancel:
Sign in to your Medica member account > Manage + Pay Bills and then follow the steps to cancel payments.
Call Medica Member Services at 1-888-592-8211 (TTY: 711).
Your plan documents
Not sure what you’ll need for 2023? Review and compare your current and 2023 plan materials to help you decide.
Renewal FAQs
Get answers to common questions about renewing your individual and family health insurance plan.
Benefits + coverage
2023 Plan Documents Compare plans online with our quote and enroll tool Or get help by calling a Medica Sales Consultant at 1-800-670-5935 (TTY: 711).
If you qualify for financial assistance, you'll need to see how much you can save on your state's Health Insurance Marketplace.
When you're ready to make a change, follow the steps outlined above
Can I compare my renewal plan with my current plan?
Your renewal packet outlines your current plan and your renewal plan. Your plan documents are also great resources to compare to your current and future coverage.
Financial
What happens if I don’t pay my premium on time?
Like other bills, you need to pay your premium on time each month. If not, your coverage could end. Your premium is due by the first of each month. If your premium is late, you’ll have some time to pay the past due amount before your coverage ends. This is called a grace period.
Premium payment grace periods (PDF)
I’ve gotten two invoices. What does that mean?
It means we have two policies set up for your 2023 coverage. Make sure to cancel the policy you no longer need.
Why does my premium amount change from one year to the next?
Each year, insurers calculate the cost of paying health care claims as well as their operating costs. Because these costs change each year, so will your premium. These cost changes help ensure we can keep paying for your health care and give our members high-quality service.
How much do I have to pay for my January premium?
To see your monthly health insurance bill and make a payment, sign in to your secure member site > Manage + Pay Bills and then follow the steps to make your payment.
Why are my January and February invoices late?
We’re delaying our billing until the 17th of December and January, so we can capture most plan changes made during Open Enrollment. This means you probably will not get your invoices before the first of the month
Even though our billing process is changing for January and February 2023, it’s important to pay your premium on time each month. If your premium is late, you’ll have some time to pay the past due amount before your coverage ends. This is called a grace period.
To see your monthly health insurance bill and make a payment, sign in to your secure member site > Manage + Pay Bills and then follow the steps to make your payment.
More Plan Details
It’s after Jan. 1, and I still don’t have my ID card. How do I know if you sent me a new card?
Your new cards may still be in the mail. If you need them before they arrive, you can view or download a digital ID card on your secure member account. Or, give us a call at the Member Services number on the back of your Medica ID card, and we can provide you with the information you need.Who can I contact with questions?
We’re here to answer any questions you might have. Just give us a call at the Member Services number on the back of your Medica ID card.
Monday to Wednesday and Friday from 8 a.m. to 6 p.m. CT
Thursdays from 9 a.m. to 6 p.m. CT
How we pay agents + brokers
With the Consolidated Appropriations Act of 2021 (CAA), health insurance companies offering individual health insurance coverage must tell you how much they pay brokers for helping someone enroll in a health insurance plan. You can review this information on our website before you finalize your enrollment or renew your plan. To learn more about this disclosure or to see how much your broker earned with your enrollment, go to Medica.com/AgentPayment.
Still need help?
Check out our plan FAQs. Or contact us.
Interested in this plan?
Compare with other plans and get costs
Still have questions? We're here to answer them.
Monday to Wednesday and Friday from 8 a.m. to 6 p.m. CT
Thursdays from 9 a.m. to 6 p.m. CT
