Care Coordination training resources

Consumer Directed Community Supports

• Consumer Directed Community Supports (CDCS) Training video
• Consumer Directed Community Supports (CDCS) (PDF)

Corrections/Timeliness Report Training

• Corrections/Timeliness Report Training video
• Corrections/Timeliness Report Training Powerpoint (PDF)

Denial, Termination, and Reduction

• Denial, Termination, and Reduction Training video
• Denial, Termination, and Reduction PowerPoint (PDF)

Duplication of Services Training (PCA, Homemaking, Chore, and ICLS)

• Duplication of Services Training video
• Duplication of Services Training PowerPoint (PDF)

Durable Medical Equipment (DME) Training

• Durable Medical Equipment (DME) Training video 
• Durable Medical Equipment (DME) Training PowerPoint (PDF)

Durable Medical Equipment and T2029 Training

• DME and T2029 Training video
• DME and T2029 Training PowerPoint (PDF)

Elderly Waiver

• Elderly Waiver Overview Training video
• Elderly Waiver Overview Training PowerPoint (PDF)

Individual Community Living Supports (ICLS)

• ICLS Overview video
• DHS ICLS Service Overview (PDF)
• DHS ICLS and PCA ADL Assistance Tool (PDF)
• Medica ICLS Training Document (PDF)

Personal Care Assistance (PCA)

• PCA Overview video
• PCA Overview Training Document (PDF)

QRyde

• QRyde Training video

Care Coordination Products Reports

• EW Drops / Ineligibility Reports Training video
• EW Drops / Ineligibility Reports Training PowerPoint (PDF)
• Reports grid (XLSX)

Enhanced Care Coordination (ECC)

• ECC training video
• Medica ECC Recommendation (PDF)
• Medica Care Coordination (PDF)

Enrollment Reports

• Enrollment Report Review video
• Medicaid New Enrollment File (PDF)

SMART Goals Series #1

• SMART Goals Series #1 video
• Summertime Skills #1 (PDF)
• SMART Goals Example Guide (PDF)
• SMART Goals FAQ (PDF)

SMART Goals Series #2

• SMART Goals Series #2 video
• Summertime Skills Series #2 (PDF)

SMART Goals Series #3

• SMART Goals Series #3 video
• Summertime Skills Series #3 (PDF)

SMART Goals Refresher Training

• SMART Goals Refresher Video
• SMART Goals Refresher (PDF)

Module #1

• Assessed need and concern documentation Video
• Assessed need and concern documentation (PDF)

Module #2

• Timeliness (Member contact, assessments, and follow-up) video
• Timeliness (Member contact, assessments, and follow-up) (PDF)

Module #3

• Contact and collaboration video
• Contact and collaboration PowerPoint (PDF)

Module #4

• Care plan / support plan goals video
• Care plan / support plan goals (PDF)

Module #5

• Unable to reach / refusal members video
• Unable to reach / refusal members (PDF)
• Unable to reach / refusal members FAQ and scenarios (PDF)

Module #6

• Essential services and safety plans video
• Essential services and safety plans (PDF)

Module #7

• Transitions of care video
• Transitions of care (PDF)

Module #8

• MSHO / MSC+ Institutional care coordination video
• MSHO / MSC+ Institutional care coordination (PDF)

Bridging

• Bridging Training presentation video
• Bridging Training PowerPoint (PDF)

Care Gaps for ISNBC Members

• Gaps in Care Training recording video (50 minutes)
• ISNBC Gaps in Care per Medical Director (PDF)
• ISNBC Agencies Q3/Q4 focused work on Gaps in Care (PDF)

Model of Care

• Model of Care Training video
• Required Annual Model of Care Training (MSHO + ISNBC) (PDF)
• Care Coordination Model of Care Training Attestation (Required to be filled out annually)

Second Harvest Heartland

• Second Harvest Heartland video
• Second Harvest Heartland Presentation (PDF)

SNBC/ISNBC and MSHO/MSC+ 101

• MSHO + MSC+ 101 video
• MSHO + MSC+ 101 PowerPoint (PDF)
• SNBC + ISNBC 101 video
• SNBC + ISNBC 101 PowerPoint (PDF) 

Transition of Care Training

• Transition of Care video
• Transition of Care PowerPoint (PDF)
• Transition of Care FAQ (PDF)

Transitional HRA Process

• Transitional HRA Process recording
• Transitional HRA Process PowerPoint (PDF)