Find a physician, clinic, hospital, or pharmacy
See what providers and pharmacies are in the Medica network.
Plan benefits
Medica CompleteHealth℠ (featuring care at Mayo Clinic) features:
- Direct access to specialists. Members may see any provider in the Medica CompleteHealth network without a referral. All providers have direct access to Mayo Clinic's resources and expertise locally. If a provider determines that specialty care is needed in the Mayo Clinic Health System or more complex care at Mayo Clinic in Rochester, they'll make the arrangements.
- Right care at the right time. Explore a variety of care options — from basic to complex care.
- A team-based approach to care. Members can get customized care from a team of experts based on individualized needs.
- 24/7 access to a nurse or advisor. Members can call our nurse and advisor line any time of day or night for help deciding how to treat symptoms.
- Coordinated care. After a hospital stay or emergency room visit, receive personalized support in scheduling a follow-up appointment with a primary care provider.
- Mayo Clinic patient portal. With patient portal access online or through the Mayo Clinic app, members can manage their care and get secure and convenient access to their health information.
- Medication therapy management. Medication therapy management provides members with education and consultations for the medications they are taking.
- Health promotion. Members have access to programs and services focusing on wellness, family, diet, activity and exercise.
- Primary Care On Demand app. Connect with Mayo Clinic Health System providers 24/7 with the new Primary Care On Demand app. Available for family members ages 3 and older.
Network information
Medica CompleteHealth provides access to more than 20 hospitals and 60 clinics in southern Minnesota and western Wisconsin. Providers include Mayo Clinic Health System locations in Minnesota and Wisconsin, Mayo Clinic Primary Care in Rochester and Kasson, Northfield Hospital & Clinics, and Winona Health Services.
Pharmacy information
Medica pharmacy management services help our customers and members achieve:
- Effective use of medications through appropriate prescribing and patient awareness
- Convenient access to quality prescription drugs
- The highest level of cost savings
Tax-advantaged financial accounts
Consumer-directed health plans (CDHP) are one of today's fastest growing health plan options. CDHPs combine a high deductible medical plan with a health savings account (HSA), health reimbursement account (HRA) or flexible spending account (FSA) to help offset employees' out-of-pocket costs.
Find covered drugs
Check to see if specific drugs are covered.
Plan documents
Employer Service Center
For groups headquartered in Minnesota, North Dakota, South Dakota and Wisconsin:
1-800-936-6880
For groups headquartered in Iowa and Nebraska:
1-866-894-8052
Monday – Friday: 8 a.m. - 5 p.m. CT
Closed 8 a.m. - 9 a.m. Thursdays