How to check drug costs
Call us to get information on specific drugs available with your plan.
8 a.m. – 9 p.m. CT, Sunday – Saturday, 10/1 - 3/31
8 a.m. – 9 p.m. CT, Monday – Friday, 4/1 - 9/30
Ways to fill your prescription
Prescription support
Extra help paying for your prescription (Low-Income Subsidy)
Find out if you qualify for extra help paying for your prescription drug premiums and costs by contacting any of the organizations below. Click on your state Medicaid office to find contact information.
Medicare |
Contact information1-800-MEDICARE |
Hours24 hours a day, |
|---|---|---|
Social Security Administration |
Contact information1-800-772-1213 |
Hours7 a.m. - 7 p.m., |
State Medicaid OfficesTo find out more about Medicaid and its programs, contact the Medicaid agency for your state. |
Contact information |
HoursHours vary by state
|
Best Available Evidence (BAE) policy
If you think you qualify for the Low-Income Subsidy, but your current information doesn't reflect that, you can request a change to your status on the Centers for Medicare & Medicaid (CMS) website.
About Best Available Evidence on CMS.gov
Give your medications a check-up
If you qualify, our Medication Therapy Management (MTM) program provides one-on-one consultation with a pharmacist to manage your medications.
Pharmacy documents + coverage levels
Prescription claim forms
Need reimbursement for covered Part D prescription medications and vaccinations not submitted to your Part D coverage? Use the claim instructions and form below to get your prescription processed under your Part D coverage.
Medicare Part D Prescription Claim Form (PDF)
Reimbursement Instructions for Prescription (Part D) Costs (PDF)
Drug list (formulary)
2023 Formulary (PDF)
2024 Formulary (PDF)
Part B drugs
For members who are new to therapy, we may require step therapy on some drugs covered under Medicare Part B.
Last updated: December 2023