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Gender care support + services


We’re here to support you.

You could be looking for answers or searching for a provider. You could be wondering how we can support your transition. Or you could be trying to figure out what treatments and care your health care plan covers. Whatever you’re asking, we’re here. We’ll listen, answer your questions, and help you get care. And we’ll stand by your side, every step of the way.

Our commitment to gender equity and care

Our approach is straightforward: Everyone deserves the same access to unbiased, compassionate care. That commitment is no different for our transgender and non-binary members — we’ll work to provide you with the coverage, care, and support you need.


You'll find more details in our Gender Affirmation Policy (PDF).

A dedicated Case Manager 

If you need more help, we have dedicated Case Managers who specialize in transgender care. They'll listen to understand your needs, answer your questions, and connect you with community and medical resources. They can also work with you to create a personalized care plan.

Want to get in touch with a Case Manager? Call our Member Services team at the number at the number on the back of your member identification (ID) card.

Where to get more answers + info

It's important to understand what your individual plan covers and what treatment choices you have. Check out your secure Medica member account at Medica.com/SignIn for details. You'll also find the complete list of your benefits in your Coverage and Benefits document.

Have more questions? We're here to help.
Our Member Services team is ready to help explain your benefits and coverage options. You can reach them at the number on the back of your member ID card.